We are looking for a Salesforce Solution Architect focused on Service cloud to join our DCX team.
Your Role
Solution Architect responsible for Service Cloud capabilities
- Overall accountability of the Salesforce architecture which should include, but not limited to, the data model, security, environment, DevOps, integrations, analytics, and product roadmap updates
- Lead (where applicable) and participant in Salesforce and wider Technology governance groups, demonstrating leadership in Salesforce solution design, technical design, and quality assurance
- Lead all high level technical design for all organisation Salesforce changes and enhancements, adhering to our standards, principles and architectural principles.
- Produce high quality documentation and oversee low level technical design
- Design and be responsible for the implementation of scalable, high performing solutions in Salesforce, considering when a third party solution may be better suited
- Salesforce certifications (Service Cloud, Experience Cloud)
- Responsible for creating High Level Designs and documentation based on business requirements for Service and Support. May also involve export control data as well as Revenue Cloud potential
Your Skills and Experience
- At least 5 years of Salesforce implementation experience as a Solutions Architect
- Salesforce certifications (Service Cloud, Experience Cloud)
The base compensation range for this role in the posted location is: $82,082-$193,440.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
