Benefits: - 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
A Salesforce Quality Assurance II leads end-to-end test lifecycle management for functional Salesforce areas, including advanced Agentforce/Einstein AI behavioral validation and automated regression engineering
Key Duties & Responsibilities
- Test Strategy & Planning: Design and execute detailed test plans, including functional, regression, integration, and user acceptance testing.
- Automation & CI/CD: Own and maintain automated test suites (e.g., Selenium, Cypress, Playwright) and integrate them into CI/CD pipelines.
- Requirements Analysis: Translate business, user, and technical requirements into comprehensive test cases, covering both positive and negative scenarios.
- Defect Management: Identify, document, and track defects in tools like Jira or ALM; participate in root cause analysis and triage sessions.
- Collaboration: Work closely with developers, business analysts, and operations to validate fixes, ensure traceability between test cases and requirements, and provide quality updates to stakeholders.
- Performance & Security Testing: Validate system performance, security controls, accessibility, and governance compliance.
- Process Improvement: Contribute to refining testing procedures, automation frameworks, and QA standards.
- Agile Participation: Engage in Agile/Scrum ceremonies such as backlog refinement and sprint planning.
Qualifications
- Education: Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
- 5-8 years of QA experience with 3+ years on Salesforce Government Cloud; Salesforce Certified Administrator+ AI Specialist required; active Public Trust or Secret clearance required
- Expert in integration testing (Postman, SoapUI), MuleSoft middleware validation, and leading defect triage/sprint planning within Agile delivery framework.
- Salesforce Skills: Salesforce Administrator, Platform App Builder, and familiarity with declarative features.
- Technical Skills: Strong problem-solving, root cause analysis, and consultative approach; experience with test automation tools and CI/CD pipelines .
- Certifications: ISTQB Foundation/Advanced, Agile Tester, AWS Cloud Practitioner, or Salesforce certifications are valuable .
Compensation: $111,000.00 - $135,000.00 per year
