Lead the transformation of our client's legacy Caterease system to a modern Salesforce CRM platform. As a Salesforce Program Manager , you'll guide a team through a multi-phase migration that delivers operational efficiency, enhanced user experience, and streamlined event management processes. Req.#[redacted] Responsibilities Lead end-to-end program management of Salesforce CRM migration from legacy Caterease system to a modern Sales and Marketing Cloud platform Manage team through MVP delivery focusing on necessary parity with existing functionality Coordinate multi-phase implementation including Sales Cloud MVP, successive feature releases, and managed services transition Oversee integration planning for ROME system and tokenized credit card solutions to streamline event closing processes Ensure seamless contract lifecycle management implementation using DocuSign integration with Salesforce Drive continuous improvement initiatives while supporting and enhancing the platform through successive phases Own the room from a client perspective, leading strategic discussions and maintaining executive-level stakeholder confidence Requirements Proven experience as Salesforce Program Manager leading teams of 6+ professionals on complex CRM implementations Strong background in legacy system migrations to Salesforce with focus on Salesforce Sales and Marketing Cloud platforms Experience managing multi-phase program delivery from MVP through managed services transition Deep understanding of Salesforce out-of-the-box features, AppExchange solutions, and custom development approaches Demonstrated ability to coordinate integrations with third-party systems and contract management tools Strong program management skills with experience in agile delivery methodologies Excellent stakeholder management abilities with focus on user experience improvement and operational efficiency