USAA

Salesforce CRM Software Engineer-Mid- Level

USAA$93K — $179K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of relevant education/experience.
  • 4+ years of software engineering experience, 2+ years in SDLC.
  • Hands-on Salesforce development with Apex, LWC, Flows, SOQL, and APIs.
  • Experience troubleshooting enterprise application issues.
  • Understanding of Salesforce security, governor limits, and data modeling.
  • Experience with Salesforce Financial Services Cloud and Data Cloud.
  • Salesforce certifications preferred, especially Platform Developer I or II.

Responsibilities

  • Design, develop, and test complex technical Salesforce solutions.
  • Resolve complex application and system issues through troubleshooting.
  • Conduct systems analysis to recommend operational improvements.
  • Prepare and install solutions based on system specifications.
  • Follow the software development lifecycle for project execution.
  • Participate in design reviews and learn key design principles.
  • Mentor junior engineers and review their code.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension plans.
  • Life insurance and parental benefits.
  • Adoption assistance and paid time off, including 16 volunteer hours.
  • Wellness programs for physical and emotional health.
  • Career path planning and continuing education opportunities.
Full Job Description
The Opportunity

As a dedicated Salesforce CRM Software Engineer-Mid- Level within Investment Experience Technology, you will contribute to the design, development, testing, and support of Salesforce solutions that power member and advisor experiences across Investment Services. Working closely with senior engineers, architects, product teams, and business partners, you will help deliver scalable CRM capabilities leveraging Salesforce Financial Services Cloud (FSC), Data Cloud, integrations, and modern engineering practices. This role is ideal for an engineer with solid Salesforce development experience who is ready to deepen technical expertise while contributing to a fast-paced, highly collaborative environment.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX or Plano; TX. Relocation assistance is not available for this position.

What you'll do:

  • Design, develop, code, and test complex technical solutions.
  • Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.
  • Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.
  • Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.
  • Follows the software development lifecycle.
  • Participates in design reviews and learns key system design principles.
  • Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:

  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • Bachelor's degree; OR 4 years of relevant education and/or experience. (Cannot Alter)
  • 4+ years of software engineering experience with at least 2+ years delivering solutions throughout the SDLC.
  • Hands-on experience developing with Salesforce Apex, LWC, Flows, SOQL, and Salesforce APIs.
  • Experience troubleshooting application and production issues in enterprise environments.
  • Understanding of Salesforce security, sharing model, governor limits, bulkification, and data modeling concepts.
  • 4+ years of Salesforce development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce platform capabilities.
  • Experience with Salesforce Financial Services Cloud (FSC), Salesforce CRM, and Salesforce Data Cloud/CDP.
  • Experience integrating Salesforce with enterprise systems using REST APIs, Bulk APIs, Platform Events, CDC, and asynchronous processing patterns.
  • Experience developing scalable, secure, and high-performing Salesforce solutions while adhering to governor limits and platform best practices.
  • Experience with Salesforce DevOps and release management tools including Copado, Salesforce DX (SFDX), Git, GitLab CI, automated deployments, and test automation.
  • Experience with Copado user-story-based development, deployment automation, environment promotion, CI/CD pipelines, and release management practices.
  • Experience with enterprise data integration, automated data processing, and Data Cloud implementations.
  • Experience with Copado Robotic Testing (CRT) or equivalent Salesforce test automation tools such as Provar, ACCELQ, or Tricentis Tosca. Experience automating Salesforce Lightning and Experience Cloud applications is preferred
  • Experience participating in solution design and architecture discussions.
  • Experience supporting wealth management, brokerage, financial planning, advisor, CRM, or regulated financial services platforms.
  • Salesforce Platform Developer I certification preferred; Platform Developer II, Administrator, FSC, or Data Cloud certifications are a plus.


Compensation range: The salary range for this position is: $93,770- $179,240

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

Similar Jobs

More Jobs at USAA

More Information Technology Jobs

Find similar Salesforce CRM Software Engineer-Mid- Level jobs: