Job Overview Role Summary We are seeking a Salesforce Administrator to support business stakeholders by gathering requirements, translating them into Salesforce solutions, and supporting day-to-day Salesforce administration. This role offers the opportunity to contribute to Nikkiso’s upcoming large-scale initiatives, with exposure to multiple Salesforce clouds and end-to-end manufacturing processes. - Annual Salary: $77,000 - $138,000 - The successful candidate will be required to live within commuting distance of Huntington Beach, CA. - Hybrid work schedule possible.   Responsibilities Key Responsibilities: Business Analysis & Requirements - Elicit, document, and validate business requirements through interviews, workshops, and stakeholder collaboration - Translate business needs into functional requirements, user stories, and clearly defined non-functional requirements - Conduct detailed business analysis to convert business challenges into clear, actionable specifications - Create and maintain BRDs, FRDs, process flows, and solution documentation - Support UAT planning and execution, including documentation of test cases and acceptance criteria Salesforce Solution & Administration - Analyze business requirements, assess Salesforce platform capabilities, and recommend efficient solutions leveraging native functionality and automation - Assist in designing and improving Salesforce workflows, approval processes, and basic automation - Configure Salesforce features including fields, page layouts, record types, reports, and dashboards - Support user onboarding, access management, and basic security (profiles, permission sets) - Provide first-level Salesforce user support and basic troubleshooting Collaboration & Enablement - Collaborate with system integrators and third-party consultants across implementation and support phases - Provide user training, documentation, and post-implementation support - Maintain up-to-date documentation for system changes and business processes Qualifications Required Skills & Qualifications - 2–5 years of experience as a Business Analyst, Salesforce Administrator, or hybrid role - Experience working with Salesforce Sales Cloud and its standard, out-of-the-box CRM functionality - Strong understanding of Salesforce’s standard CRM foundation and native capabilities across modules - Solid knowledge of business analysis fundamentals (requirements elicitation, documentation, workflow design) - Ability to translate business needs into scalable Salesforce solutions - Strong analytical, problem-solving, and critical-thinking skills - Excellent written and verbal communication skills with solution-oriented stakeholder engagement - Understanding of SDLC, Agile, and Waterfall methodologies Nice to Have - Salesforce Administrator Certification - Salesforce certifications or exposure to Sales Cloud, Service Cloud, CPQ / ARM, Marketing Cloud, or Field Service - Experience working in Agile or Scrum environments - Salesforce Trailhead Badges