Salesforce Administrator

HCH Enterprises

$75K — $86K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • Experience managing IT projects with multiple stakeholders.
  • Hands-on Salesforce administration and configuration experience.
  • Proven ability to create Salesforce reports and dashboards.
  • Experience using Tableau for data visualization and reporting.
  • Strong analytical, organizational, and communication skills.

Responsibilities

  • Plan and coordinate IT projects and system enhancements.
  • Administer and maintain the Salesforce platform.
  • Support ongoing system maintenance and operations.
  • Coordinate User Acceptance Testing (UAT) and deployments.
  • Create and maintain Salesforce and Tableau reports and dashboards.

Benefits

  • Hybrid work environment allowing remote flexibility.
  • Opportunity to work on impactful state projects.
  • Stable long-term contract length of at least three years.
  • Engagement in a collaborative team with diverse stakeholders.
  • Professional development opportunities in Salesforce administration.
Full Job Description
HCH Enterprises, LLC is seeking a Salesforce Administrator. This is a full-time, temporary position with HCH Enterprises, LLC, contract position with the State of Rhode Island.

Job Title: Salesforce Administrator

Job Description:

IT Project Manager / Salesforce Administrator

Position Summary

  • Support the Rhode Island Start Early System (RISES), the State's early childhood data system.
  • Partner with the RISES Administrator and system vendor to maintain and enhance system operations.
  • Manage technology initiatives, Salesforce administration activities, reporting, and data visualization efforts.
  • Lead small-scale system enhancements and ensure successful testing and deployment of system changes.


Key Responsibilities

  • Plan, coordinate, and manage IT projects and system enhancement initiatives.
  • Administer and maintain the Salesforce platform.
  • Support ongoing system maintenance and operational activities.
  • Coordinate User Acceptance Testing (UAT) and deployment activities.
  • Create and maintain Salesforce and Tableau reports and dashboards.


Required Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • Experience managing IT projects and coordinating multiple stakeholders.
  • Hands-on Salesforce administration and configuration experience.
  • Experience creating Salesforce reports and dashboards.
  • Experience using Tableau for reporting and data visualization.
  • Strong analytical, organizational, and communication skills.


Preferred Qualifications

  • Salesforce Administrator certification.
  • Experience working in government, healthcare, education, or human services environments.
  • Knowledge of SDLC and Agile methodologies.
  • Experience managing vendors and technical consultants.


Knowledge, Skills & Abilities

  • IT Project Management
  • Salesforce Administration and Configuration
  • Tableau Reporting and Dashboard Development
  • Data Analysis and Visualization
  • User Acceptance Testing (UAT)
  • Change and Release Management
  • Vendor and Stakeholder Management


Success Factors

  • Self-motivated and able to work independently.
  • Strong attention to detail and organizational skills.
  • Ability to balance project management responsibilities with hands-on administration.
  • Demonstrated leadership in driving technical initiatives.


This is an HYBRID position. Candidate must be able to commute to Providence, Rhode Island. Length of contract is at least three years. Annual compensation range is $75,000 - $86,000.

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