Full Job Description
Our Sales and Marketing department is seeking a seasoned and motivated leader to manage and oversee the team responsible for coordinating book reviews and providing support to insurance agencies. This role will also lead the team of Sales roving field representatives, who are responsible for covering open Sales Field marketing territories. The manager will ensure efficient operational processes, maintain high levels of team performance, and drive initiatives that promote continuous improvement and operational excellence. This position requires strong people leadership, deep industry knowledge, and a strategic mindset to effectively support sales objectives and strengthen agency relationships. This position is based at our Headquarters in Fairfield, Ohio.
The pay range for this position is $130,000 - $170,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
- lead, mentor, and manage a team of book consolidation specialists and Sales roving field representatives, fostering a collaborative and high-performance culture
- oversee the planning and execution of book consolidation projects, ensuring timely delivery and adherence to quality standards
- act as the escalation point for complex issues, providing resolution guidance and support to team members and agencies
- collaborate with internal stakeholders, including the Customer Care Center, underwriting, Sales, and IT to align on goals and strategies
- monitor team performance and provide regular feedback to drive continuous improvement
- maintain up-to-date knowledge of industry trends, regulatory requirements, and best practices related to book consolidation and agency operations
- prepare and deliver detailed reports to senior leadership on consolidation progress, outcomes, and team performance
- identify opportunities for process improvements and spearhead initiatives to optimize operational effectiveness
- lead training and development programs for team members to enhance their skills and expertise
Be equipped with:
- proven ability to lead, manage, and motivate teams to achieve business objectives
- strong analytical, organizational, and problem-solving skills with a results-driven mindset
- excellent communication and interpersonal skills
- thorough knowledge of insurance industry practices, book consolidation processes, and applicable regulations
Bring education and experience from:
- bachelors degree (required)
- minimum of 5 years of experience in insurance operations, account management, or a related field (required)
- prior leadership or people-management experience (preferred)
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team