Sales Representative - Action Line

Hilton Grand Vacations

$60K — $400K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year of sales and customer service experience with a proven sales closing ability
  • Previous experience in sales and marketing in the luxury goods or services sector is an advantage
  • Willingness to work a flexible schedule, including weekends and holidays
  • Capability to resolve complex customer service issues in a dynamic environment
  • Must consistently meet compensation plan goals
  • Fluency in English is required (reading, writing, speaking)
  • High School diploma or equivalent is required

Responsibilities

  • Greet guests and assess their travel interests to provide tailored travel options
  • Present Hilton Grand Vacations ownership products to prospective owners
  • Communicate effectively with clients and follow up to ensure satisfaction
  • Implement selling strategies promoted by HGV
  • Generate referral leads from every new customer interaction
  • Cultivate a positive, partnership-oriented atmosphere in line with company values
  • Adhere to sales training sessions weekly and uphold standards for ethical sales and teamwork

Benefits

  • Medical, Dental, and Vision benefits starting on Day 1
  • Generous vacation time off program
  • Paid sick time
  • Discounted hotel rates worldwide starting at $40 per night
  • Employee stock purchase program at a discounted rate
  • Tuition reimbursement programs available
  • Recognition programs and rewards for outstanding performance
  • Internal opportunities for growth and career development
Full Job Description
Job Description

An Action Lines Sales Representative is responsible for:
  • Greeting guests and listening to their travel interests to offer the best options to meet their needs.
  • Presenting the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company.
  • Maintaining effective communication with clients and providing follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
  • Applying selling concepts promoted at HGV
  • Generating referral leads with each new customer
  • Promoting a positive, partnership-focused environment and maintaining our core values and policies.
  • Accountable for attending one of HGVC's sales training sessions every week, according to HGV policies and procedures, and maintaining business standards for sales volume, ethics, and floor behavior with customers and coworkers.
  • Carrying out all other reasonable requests by management which the associate is capable of performing.

Schedule Details: Our Sales Executives are scheduled to work 5 days a week, 8 hours per day, including weekends and holidays.

Why do Team Members Like Working for us?
  • Potential six-figure income with the most competitive compensation structure in the industry.
    • $60,000 - $80,000 for first year sales representatives, rookies of the year come in $100,000 - $110,000 and top reps $150,000 - $250,000 + with some performers coming in the $300,000 - $400,000 range.
  • Medical, Dental, and Vision benefits, including 401K starting on Day 1
  • Generous Vacation Time Off Program
  • Paid Sick Time
  • GO Hilton discounted hotel rates worldwide as low as $40 per night
  • Employee stock purchase program - purchase shares at a discounted rate
  • Tuition reimbursement programs
  • Recognition Programs and Rewards
  • Internal Growth and Career Pathing
  • And much more!

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Minimum 1 year of sales and customer service experience with proven ability to close sales.
  • Previous sales and marketing experience in a similar luxury goods or services industry is a plus
  • Ability to work a flexible schedule to include weekends and holidays.
  • Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
  • Ability to meet all compensation plan goals.
  • Proficiency in English (reading/writing/speaking).
  • High School diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Experience selling branded Timeshare or Vacation Ownership products


HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

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