Accenture

Sales Operations Senior Manager

Accenture$122K — $245K *
Troy, NY 12180In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Revenue Operations or Sales/Sales Operations
  • 4+ years of Salesforce administration experience
  • 4+ years of experience with analytics tools (Excel, Tableau, SQL)
  • Strong understanding of GTM strategies and SaaS metrics
  • Exceptional communication and project management skills

Responsibilities

  • Develop and execute go-to-market strategies including pricing and territory planning
  • Establish KPIs to align with organizational goals
  • Contribute to annual planning and headcount forecasting
  • Manage the GTM technology stack, including Salesforce and related tools
  • Oversee forecasting and pipeline management processes
  • Create dashboards to deliver real-time insights into KPIs
  • Monitor industry trends to enhance operational capabilities

Benefits

  • Medical, dental, and vision coverage
  • Life and long-term disability insurance
  • 401(k) plan with employer match
  • Bonus opportunities
  • Paid holidays and time off
Full Job Description

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Key Responsibilities
Strategic Revenue Operations
• Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.

Technology Stack Ownership
• Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
• Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
• Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.
• Prioritize development backlogs based on business impact, stakeholder input, and feasibility.

Cross-Functional Collaboration
• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
• Act as the main point of contact for operational initiatives, providing guidance and strategic insights.
• Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.

Operational Execution
• Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
• Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
• Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.

Analytics & Reporting
• Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
• Deliver data-driven recommendations to executives and Boards, influencing strategic decisions.
• Ensure data integrity across all systems and alignment between CRM and FP&A platforms. Senior Sales Operations Manager | Job Description

Continuous Improvement
• Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities.
• Recommend and implement third-party tools and solutions that complement the existing tech stack.
• Foster a culture of continuous improvement through feedback loops and iterative enhancements.

Basic Qualifications

• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations

• Minimum of 4 years experience in Salesforce administration and ecosystem tools

• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)

Preferred Qualifications

• Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.

• Exceptional communication and project management skills, with the ability to drive alignment and execution

• Demonstrated success in executing large-scale operational initiatives and delivering measurable results.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/01/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

Role LocationAnnual Salary Range

California$132,500 to $245,600

Colorado$132,500 to $212,200

Connecticut$132,500 to $212,200

District of Columbia$141,100 to $226,000

Illinois$122,700 to $212,200

Maine$112,900 to $180,800

Maryland$132,500 to $212,200

Massachusetts$132,500 to $226,000

Minnesota$132,500 to $212,200

New York$122,700 to $245,600

New Jersey$141,100 to $245,600

Ohio$122,700 to $196,500

Virginia$122,700 to $226,000

Washington$141,100 to $226,000

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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