Job Summary

The Sales Process/Operations Manager is responsible for managing administrative functions of the sales team as directed by the VP Protein Sales with focus on optimizing the sales process, improving team productivity, and ensuring the sales team has the tools and resources needed to succeed.

Essential Duties/Responsibilities:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Supervises and manages a team of dedicated Sales Administrators
• Develops and implements workflow process for sales optimization
• Provides support to the sales team via training, coaching, onboarding, of current and new process, software, tools, etc.
• Collaborates with other departments such as Accounting, Operations, Marketing, QA, Transportation and IT to ensure alignment and efficiency
  • Work with teams to identify and resolve any challenges that may impact business.
• Works with leadership and accounting for period end reports, account clean up, etc
• Works with sales leadership to develop sales analysis and generate sales reporting
• Ensures data integrity within sales systems
• Working with different departments of organization for selection, testing, and implementation of processes, software, etc.
• explores new technologies that could advance the sales organization
• Other duties as assigned

Minimum Qualifications:

• High school diploma or GED equivalent; Bachelor's degree preferred.
• 5+ years of experience in sales administrative field; 1-2 years of supervising team preferred
• 3+ years in customer service field
• Superior knowledge of Oracle and Office 365 Applications, with emphasis on Excel Pivot Tables

Preferred Qualifications:

• Excellent math skills, including statistical analysis
• Strong attention to detail, organizational skills, and ability to prioritize
• Exceptional communication skills both written and oral
• Self-motivated; self-starter; extroverted personality
• Work well with all levels of the corporation
• Must be flexible and able to excel in a stressful environment

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Darling Ingredients.

Working Conditions and Physical Demands

The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the main duties of this job.

Working Environment

None

Occasionally = up to 20%

Frequently = 21% to 50%

Constantly = at least 51%

Exposed to unpleasant or disagreeable physical environments such as high noise level, strong odors, and/or exposure to heat and cold
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•Exposed to bio hazardous conditions

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•Exposed to toxic or caustic chemicals which mandate attention to safety considerations

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•Exposed to Electrical hazards; risk of electrical shock

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•Handles or works with potentially dangerous equipment

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•Travels to offsite locations
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•Other (please describe): Ability to work evenings and weekends
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•Physical Demands

None

Occasionally = up to 20%

Frequently = 21% to 50%

Constantly = at least 51%

Sit: Must be able to remain in a stationary position.
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Walk: Must be able to move about inside/outside office or work location.
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Use hands to finger, handle or feel: Operates a computer and other office machinery.
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Stoop, kneel, crouch, or crawl: Must be able to position one's self to maintain computers in the lab, including under desks and in the server closet.
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Climb or balance: Must be able to ascend/descend on a ladder.

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•Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions.
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Weight and Force Demands

None

Occasionally = up to 20%

Frequently = 21% to 50%

Constantly = at least 51%

Up to 10 pounds
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Up to 25 pounds
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•Up to 50 pounds
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•Up to 100 pounds

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•More than 100 pounds

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•Vision Demands

Required

No special vision requirements
•Close vision (clear vision at 20 inches or less)

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Distance vision (Clear vision at 20 feet or more)

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Color vision (ability to identify and distinguish colors)

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Peripheral vision

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Depth perception

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Ability to adjust focus

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