Sales Operations Manager

Allocate

$150K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in sales operations or revenue operations with a focus on multiple sales motions
  • Strong proficiency in Salesforce, leveraging it for operational efficiencies
  • Ability to present accurate data to the CEO and board as the source of truth
  • Detail-focused on data hygiene while maintaining the big-picture perspective on forecasting
  • Experience in fintech, wealth management, or private markets is advantageous but not mandatory

Responsibilities

  • Define and uphold pipeline stages for differing sales motions, encompassing renewals and expansions
  • Track pipeline metrics including velocity and conversion rates, identifying at-risk opportunities early
  • Manage the forecasting process by product and sales motion, ensuring alignment with company goals
  • Report on call and meeting activities, providing quality insights to leadership
  • Create detailed reports on territory and account coverage, supporting strategic marketing initiatives
  • Prepare aging reports and ensure data integrity within Salesforce for operational excellence
  • Collaborate across teams to define and refine RM processes and drive actionable insights

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan
  • Generous paid time off policies for work-life balance
  • Fully hybrid work environment offering flexibility
  • Potential for performance-based bonuses and equity options
Full Job Description
About The Role

As the Relationship Management organization scales into two distinct motions - Capital Formation & Wealth Advisory Solutions- Allocate needs a single owner for the operating rigor that keeps both motions accountable, forecastable, and clean. This role is the CRO's right hand on data and process: you build the systems that turn activity into a trustworthy number.
What You'll Own
Pipeline Tracking & Forecasting
  • Define and maintain pipeline stage gates for each sales and product motion (advisory vs. structured enterprise pursuit), including renewals and expansion
  • Track pipeline creation, velocity, and conversion by stage, rep, and surface area; flag stalled or at-risk opportunities before they become forecast misses
  • Build and run forecasting by product/motion (Capital Formation & Advisory vs. Platform Sales), rolling up to a company forecast and ARR goals
  • Own forecast cadence and accuracy tracking against actuals - the source of truth the CRO and board rely on
Activity & Meeting Reporting
  • Report call and meeting volume/quality by rep and by team
  • Surface leading-indicator activity metrics to the CRO, CXO, and CEO ahead of pipeline reviews
Territory & Coverage Reporting
  • Build territory/account coverage reports across GPs, family offices, and advisors (Capital Formation) and enterprise buying groups (RIAs)
  • Partner with the CRO on account ownership assignment and overlap resolution, ensuring single ownership across existing and greenfield accounts
  • Provide white-glove client experience and business continuity support for RM changes by aligning Associate Relationship Managers with each account
  • Support Relationship Managers with strategic list pulls and targeting for marketing events and campaigns

Aging & Hygiene
  • Run aging reports on open opportunities, stalled deals, active onboarding, and overdue next steps
  • Maintain Salesforce hygiene: data completeness, required-field enforcement, lead dedup across both teams, and ownership-field accuracy
Revenue Operating System
  • Help redefine the RM process end-to-end: stage definitions, exit criteria, and instrumented funnel metrics
  • Drive action items from the biweekly cross-team pipeline review cadence
  • Partner with Finance on revenue recognition inputs and unit economics data & prepare board- and investor-ready reports for the CEO
What Success Looks Like
  • Forecast accuracy improves quarter over quarter, by product/motion and in aggregate
  • CRM data is clean by default, no manual scrubbing before a board meeting
  • Pipeline reviews run on real, current data with zero "let me check and get back to you"
  • Account ownership is unambiguous
  • RMs spend less time on reporting, more time selling. This role absorbs that overhead.
Who You Are
  • 5+ years in sales ops / revenue ops, ideally in a company running multiple distinct sales motions
  • Deep Salesforce fluency. Not just reports and dashboards but using it to create real operational leverage
  • Comfortable being the source of truth on numbers that go to the CEO and board
  • Detail-oriented on hygiene, but able to zoom out to forecasting and process design
  • Experience in fintech, wealth management, or private markets is a plus, not a requirement


Additional Details
  • Fully Hybrid Position
  • Travel may be required for company offsites
  • Broadband internet connection required
  • Location: All I-9 eligible candidates will be considered
  • Salary: $150,000+ base, with bonus and equity eligibility
  • Benefits: Medical, dental, and vision; 401(k); and responsible vacation time (PTO)
  • Employment: Full-time


The base pay offered will be determined based on the candidate's experience, location, skills, training, certifications, education, internal equity, and market data. Total compensation may also include a discretionary performance-based bonus. We do not anticipate that candidates hired will begin at the top of the range, though this may occur on a case-by-case basis.

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