Sales Onboarding Manager

Fieldguide

$100K — $120K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in Sales Enablement, Sales Training, or related field, particularly in B2B SaaS or enterprise technology
  • Hands-on experience building programs in a modern LMS/enablement platform
  • Track record of designing and scaling onboarding programs for Sales and/or Customer Success
  • Experience with competency mapping and role-based learning design
  • Background in enabling teams on complex sales cycles with varying customer dynamics
  • Strong facilitation skills, able to engage and lead sessions effectively
  • Data-driven mindset with defined success metrics for program evaluation
  • Excellent project management abilities to handle multiple programs at once.
  • Self-starter capable of working independently in a startup setting.
  • Flexibility in adapting to a fast-paced, evolving environment

Responsibilities

  • Own the entire onboarding process from strategy to iteration for Sales representatives
  • Develop a scalable onboarding system with structured training and clear metrics tied to business outcomes
  • Create diverse onboarding content including live sessions, e-learning, role-plays, and practical checklists
  • Translate sales methodology into effective training modules and reinforcement activities
  • Design and implement certification programs to validate new hires' readiness prior to customer interaction

Benefits

  • Cross-functional support and leadership engagement for program development
  • Opportunity to work independently while driving key onboarding outcomes
  • Possibility to leverage innovative technologies like AI in the onboarding process
  • Flexible work environment accommodating virtual training
  • Involvement in building a scalable program within a growing organization
Full Job Description
About the role:

Fieldguide is seeking a Sales Onboarding Manager to join our growing Sales Enablement team. This role reporting to the Manager, Sales Enablement owns the onboarding experience for every new seller who joins Fieldguide. They will be responsible for building a scalable, trackable ramp system that grows with us. Training will be virtual by nature as our team is globally dispersed.

We have a strong foundation of onboarding that works today, but it is very "self serve": proven ramp content and an internal knowledgebase. What's needed is someone to operationalize it by taking what exists today and build it into an AI driven, structured, measurable program inside a modern learning platform. You will have cross-functional support and leadership engagement, but this program lives with you: you set the strategy, drive the build, and own the outcomes.

What you'll do:
  • Own Onboarding End-to-End: Build 30/60/90 benchmarks with each Sales leader. Own the full onboarding program for Sales from strategy, design, logistics, delivery, and iteration. You will work collaboratively with leadership while keeping the program itself squarely in your hands.
  • Build the System and continue iterating on content: Stand up onboarding that is scalable with live/virtual training as needed, including role-specific learning paths, knowledge checks, pass/fail certification standards, and clear ramp milestones tied to business outcomes.
  • Develop Multi-Modal Content: Create and maintain onboarding content across modalities - live or virtual training, self-serve e-learning, role-plays, check lists, job aids, and playbooks choosing the right mix for each learning objective.
  • Operationalize Methodology: Translate Fieldguide's sales methodology and value framework into structured onboarding modules, reinforcement activities, and practical application exercises so new hires can run effective discovery and articulate value from day one.
  • Certify Readiness: Design and administer certification programs that validate rep readiness before they're deployed in front of customers and prospects.

About you:
  • 4+ years in Sales Enablement, Sales Training, or a closely related field within B2B SaaS or enterprise technology
    • Audit, advisory, or professional services experience is a plus
  • Hands-on experience building programs inside a modern LMS/enablement platform - you know how to actually build the system, not just deliver the content
  • Demonstrated success designing and scaling onboarding programs, ideally spanning Sales and/or Customer Success
  • Experience with competency mapping and role-based learning design - you know how to define what "good" looks like for a rep, build against it, and assess for it
  • Background enabling teams on complex sales cycles or complex customer relationships (enterprise, technical buyers, multi-stakeholder deals)
  • Proven facilitation skills with the presence and energy to lead sessions in front of a growing audience
  • Data-driven approach: you set success metrics, monitor them, and let the numbers drive your next move
  • Excellent project management skills, able to manage multiple programs simultaneously with clear timelines and transparent stakeholder communication
  • Self-starter mentality and able to work autonomously
  • Flexibility to adapt to changing priorities in a fast-paced, evolving startup environment

Bonus points if you have:
  • Experience using Workramp or Guru
  • Experience using AI tools in aspects of onboarding

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