Sales Manager

Friendly Group

$80K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of progressive experience in sales leadership
  • Proven ability to manage and scale a complex sales environment
  • Strong leadership, coaching, and team development skills
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office (Word, Excel, etc.)
  • ServiceTitan experience
  • Strong interpersonal skills and customer-focused mindset

Responsibilities

  • Achieve monthly sales targets while maintaining budgeted gross margin goals
  • Build and oversee an inside sales function to follow up on leads and support field sales
  • Recruit, hire, train, and coach a high-performing sales team
  • Conduct ride-alongs to mentor and develop team members in the field
  • Develop and manage sales budgets and projections
  • Adjust pricing strategies to ensure profitability and competitiveness
  • Collaborate with marketing teams to strengthen messaging and lead generation
  • Ensure accurate and timely sales reporting

Benefits

  • Professional development opportunities
  • Supportive team environment
  • Community representation and engagement
  • Access to sales resources and training tools
Full Job Description
Nytech, a part of the Friendly Home Services Group is seeking a results-driven Sales Manager to lead, develop, and scale our residential sales operations. This role is ideal for a strategic leader who can balance big-picture planning with hands-on coaching to drive revenue, improve margins, and elevate team performance.

Key Responsibilities
  • Achieve monthly sales targets while maintaining budgeted gross margin goals
  • Build and oversee an inside sales function to follow up on leads and support field sales
  • Recruit, hire, train, and coach a high-performing sales team
  • Conduct ride-alongs to mentor and develop team members in the field
  • Develop and manage sales budgets and projections
  • Adjust pricing strategies to ensure profitability and competitiveness
  • Collaborate with internal and external marketing teams to strengthen messaging and lead generation
  • Ensure accurate and timely sales reporting
  • Oversee job readiness to ensure smooth installation handoffs
  • Review and approve sales team commission structures and payouts
  • Represent the company professionally in the community
  • Perform additional duties as needed to support business growth
Qualifications
  • 5-10 years of progressive experience in sales leadership
  • Proven ability to manage and scale a complex sales environment
  • Strong experience managing and coaching high-performing sales teams
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office (Word, Excel, etc.)
  • Strong interpersonal skills and customer-focused mindset
  • HVAC or home services/trades experience preferred
Apply Today

If you're a driven sales leader ready to take your career to the next level and build something meaningful, we'd love to hear from you.

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