Job Summary
We're looking for a proven in-home closer ready to build something of their own. As Sales Manager - Private Pay, you'll start in the field: refining and implementing our in-home sales process and personally closing bath remodel and home modification projects across the Kansas City metro. Once the process is proven and producing, you'll recruit and train a sales team to backfill your selling role, then lead the expansion of the private pay program into all of Thrive's markets. This is a true player-coach opportunity with a clear path to Director of Sales as the team and markets grow.
Key Responsibilities
- Refine, build, and implement our private pay in-home sales process - presentation, pricing, financing options, follow-up cadence, and CRM pipeline management - starting with our bath remodeling line.
- Run in-home sales appointments across the Kansas City metro and personally close private pay bath remodel and home modification projects.
- Partner with ownership and marketing to build a predictable appointment pipeline; track and optimize close rate, average ticket, cost per lead, and revenue per appointment.
- Document the full sales playbook - scripts, in-home presentation, quoting, financing, and production handoff - so it can be taught and repeated.
- Recruit, hire, train, and coach sales representatives to backfill your in-home selling role as the process proves out.
- Develop your team through ride-alongs, appointment reviews, and KPI-based coaching.
- Launch the private pay sales program in each of Thrive's markets, adapting the playbook and building local teams.
- Own the division's sales targets, forecasting, and pipeline reporting to ownership.
- Collaborate with operations and production to ensure accurate quotes, smooth handoffs, and a customer experience that generates referrals and reviews.
Qualifications
- Proven track record in in-home, one-call-close sales - comfortable presenting, pricing, and asking for the sale in a customer's home.
- Experience building or materially improving a sales process, not just following one.
- Experience hiring, training, or managing salespeople - or a demonstrated readiness to step into leadership.
- Strong CRM discipline; comfortable being measured by, and managing to, the numbers.
- Self-starter who thrives in the ambiguity of building a new division from the ground up.
- Valid driver's license and reliable transportation; daily local travel with periodic multi-state travel as we expand.
Nice to Have
- Bath or kitchen remodeling industry experience (dealer or franchise background a plus).
- Familiarity with consumer financing programs (e.g., GreenSky, Synchrony).
- Experience launching new territories or markets.
- Experience selling to seniors and aging-in-place buyers.
Why Join Us
- Ground-floor leadership of a new division, with a clear promotion path to Director of Sales as the team and markets grow.
- You build the playbook - you don't inherit someone else's.
- The upside of a startup with the stability of an established company: existing operations, installation capacity, and a footprint spanning 14 states and growing.
- Mission-driven work that helps people live safely and independently - and looks great doing it.
Compensation & Benefits
Competitive base salary plus uncapped commission on personal sales, with leadership incentives/team-performance related comp as you build the team. Our benefit offerings include: Life and AD&D, Voluntary Life, Short- and Long-Term Disability, Accident and Critical Illness, PTO, paid holidays, and 401(k).
