Job Summary/ Key Responsibilities:Renews, retains, and grows volumes from all segments of business, in the assigned territory / product line.
- Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.
- Arranges business interactions (e.g., meetings, calls) with current and prospective clients, to promote the company's services addressing or predicting clients' objectives.
- Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.
- Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.
- Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.
- Builds and presents compelling proposals addressing customers and prospects' needs and requests, in line with the company's procedures and pricing guidelines.
- Negotiates and closes contracts.
- Properly and timely records the sales activity in the company's systems.
- Operate within MSC regional budgetary guidelines.
- Accurately input and maintain data in the CRM and other systems to ensure reliable reporting and data integrity.
- Ensures a healthy sales pipeline, to support long-term sustainable growth.
- Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.
- Builds and strengthens long-term relationships with existing and new customers.
- Positions the company as a preferred transport partner.
- Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.
- Full-time office presence is the standard expectation unless required off-site duties are being performed.
- Performs other duties, as necessary.
This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.Qualifications & Key Competencies:- Bachelor's degree or equivalent experience
- Minimum 5 years of selling transportation services (preferably ocean transportation)
- Strong knowledge of the local market as well as industry trends
- Strong knowledge of commercial and financial jargon of international trade
- Knowledge of CRM software
- Valid driver's license and favorable driving record.
Required skills and abilities
- Analytical: Advanced
- Commercially minded: Fundamental
- Communication skills: Advanced
- Internal customer orientation: Advanced
- Empathy: Advanced
- Leadership: Intermediate
- Organizational skills: Expert
- Team player: Expert
- English: Expert
- MS Office (MS Excel, PowerPoint, Word) with the ability to learn other software: Expert
What We Offer- Health, Rx, Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long-term disability benefits
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effectiveday one
:- Short Term Disability Insurance
- 401K Plan - 3% Safe Harbor Contribution with option for additional 3% employer match
- Wellness Program initiatives
- Corporate Partner Discount Programs
For more information, visit MSC Mediterranean Shipping Company.
