Overview
Bassett Services in Plainfield, Indiana is seeking a high-caliber, results-driven Sales Manager to lead and scale our growing HVAC Sales business. This is a pivotal leadership role for a candidate who thrives in performance-driven environments, excels at developing talent, and is passionate about delivering exceptional customer experiences while driving operational excellence.
If you are a strategic leader with a hands-on approach and a track record of elevating teams and results, this is the opportunity for you.
What You99ll Love Working With Bassett Services
- Comprehensive Medical, Dental & Vision Insurance
- Disability & Term Life Insurance
- 401(k) with Company Match
- Ongoing Leadership Development & Career Growth Opportunities
- Paid Holidays
- Generous Paid Time Off (PTO)
What You99ll Do
- Lead and optimize the daily operations of a high-volume residential HVAC sales and service department ensuring performance, efficiency, and customer satisfaction
- Establish and drive KPIs, setting clear expectations and holding teams accountable to achieve and exceed performance goals
- Recruit, develop, and inspire a high-performing team of comfort advisors and technicians, building both technical excellence and sales capability
- Implement and elevate sales strategies, driving revenue growth while maintaining Bassett Services99 customer-first approach
- Champion the customer experience, ensuring consistent, high-quality communication across customers, field teams, and internal stakeholders
- Analyze and report on business performance, providing insights and recommendations to improve outcomes
- Standardize processes and documentation, ensuring operational consistency and scalability across the Plainfield operation
- Build a culture of performance, ownership, and continuous improvement
What You99ll Bring
- 5+ years of experience in residential home services sales leadership (HVAC strongly preferred)
- Demonstrated success leading teams and driving measurable performance improvements
- Ability to coach, mentor, and elevate talent in both technical and consultative sales environments
- High-energy, results-oriented mindset with exceptional communication and leadership presence
- Proficiency with business systems and tools (CRM platforms, Microsoft Office, etc.)
- Willingness to engage in field activity and operate in a hands-on leadership capacity when needed
Ideal Candidate Profile
- Data-driven, yet people-first in leadership style
- Comfortable scaling operations and building structure in a growing business
- Passionate about creating a culture of accountability, performance, and customer excellence
