Full Job Description
Ford Maple Shade has an outstanding opportunity for a Sales Manager to join their team and the Holman Family!
Job Duties:
• Build, train, motivate, and maintain a quality sales organization.
• Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.
• Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.
• Negotiate trade-in deals with customers while maximizing profitability for the dealership.
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
• Monitor and manage daily sales operations to optimize efficiency and productivity.
• Research and analyze market trends, competitor activities, and customer preferences.
• Cultivate strong relationships with customers to enhance satisfaction and loyalty.
• Collaborate with the service department to ensure a seamless customer experience post-sale.
• Establish and enforce policies and procedures that prioritize customer satisfaction.
• Establish appraisal guidelines and standards for sales consultants to follow.
• Perform all other duties and special projects as assigned
Education and/or Training:
• Bachelor's degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Relevant Work Experience:
• 3-5+ years' experience, including 2+ at a leadership level
• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets
• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance
• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
• Developing and implementing processes, methods, and tools to increase efficiency and accuracy
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $105,050.00 - $149,700.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.
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Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
• Misrepresent or embellish qualifications, skills, or experience
• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.