About the RoleAs our
Sales Manager, you'll lead a team of 4-8 Account Executives focused on SMB and Mid-Market segments across North America. You'll report directly to the Director of Sales and play a pivotal role in shaping how we grow our commercial business. This is a hands-on role where you're in the deals with your reps, on calls, in strategy sessions, helping close, not managing from a distance.
In this role, you will:
- Lead, coach, and develop a team of 4-8 Commercial AEs across SMB and Mid-Market territories
- Own your team's revenue targets, forecast accuracy, and pipeline health, with full transparency to leadership
- Run weekly 1:1s, pipeline reviews, and deal strategy sessions that drive real outcomes (not just check-ins)
- Partner with your AEs on complex deals, live calls, and key stakeholder moments to help them close
- Identify skill gaps and create individualized development plans that accelerate rep growth and retention
- Hire, onboard, and ramp new AEs with a structured approach that gets them to productivity faster
- Maintain rigorous Salesforce hygiene across your team and hold reps accountable to CRM standards
- Drive a team-wide outbound motion, ensuring reps are consistently generating net-new pipeline - not just working what comes in
- Deliver reliable monthly, quarterly, and annual forecasts
- Partner cross-functionally with Sales Development, Marketing, Customer Success, and Product to ensure a seamless customer experience
- Contribute to sales strategy, territory design, process improvement, and enablement initiatives as the team scales
What You've Done Before- 2-3+ years of experience in a sales management role, with direct responsibility for quota-carrying AEs
- 2-3+ years of experience carrying your own quota as an Account Executive
- Proven track record of hitting team revenue targets in a SaaS environment
- Strong coaching chops: you've helped reps improve their discovery, objection handling, and close rates
- Experience managing SMB and/or Mid-Market sales motions with shorter, high-velocity deal cycles
- Demonstrated ability to forecast accurately and manage pipeline rigorously in Salesforce
- Skilled at building multi-threaded relationships across prospect organizations and coaching reps to do the same
- Comfortable in a fully remote environment - you communicate with clarity, run tight virtual meetings, and stay connected to your team
- Familiarity with sales engagement tools (Apollo, Salesforce, Gong, etc.) and how to use data to coach reps
It'd Be Great If You've Done This- Experience in event technology, marketing technology, or an adjacent SaaS vertical
- Formal training in solution or consultative selling methodologies (MEDDIC, SPICED, SPIN, Challenger, etc.)
- Experience building or contributing to sales playbooks, onboarding programs, or enablement content
Benefits & How We WorkLearn more
about Swoogo, how we work, and our
Perks & Benefits.
