San Diego County Full-time, Exempt Reports to Regional Manager

Total comp up to $150,000/yr ($80K-$100K base DOQ + bonus)

THE GIG

Got a pulse for people, a nose for stalled leads, and an ability to motivate a team? Meet your next role.

You'll run F&F's centralized leasing team - appointment setters, roving leasing agents, and a 40+ property portfolio across San Diego County that needs to stay full. Your north star: crushing average days vacant. Your playground: every stage of the leasing funnel, from first lead score to signed lease.

This isn't a "watch the dashboard" job. You'll jump in on tours yourself when the team needs backup, coach agents in real time, and hunt down every stalled deal before it goes cold.

WHAT YOU'LL OWN

Team Scheduling & Operations
• Own the daily tour schedule - batch routes geographically, kill drive-time waste, maximize quality tours per agent
• Spot schedule gaps, no-show patterns, and inefficiencies before they become a problem
• Jump into tours yourself when coverage is tight
• Sync with property managers & maintenance on unit readiness and show-ability

Recruiting, Onboarding & Training
• Recruit leasing agent talent and weigh in on hiring calls
• Own onboarding - property knowledge, CRM, tour protocol, company standards
• Build and maintain scripts, objection-handling guides, and training materials
• Run ongoing training based on real performance data and call reviews

Coaching & Quality Control
• Shadow agents on tours; give real-time, real-talk feedback
• Review calls for lead handling, follow-up quality, and script adherence
• Run weekly team meetings + 1:1s that actually move the needle on KPIs
• Audit CRM notes and hold the team accountable to documentation standards
• Flag performance issues fast and escalate when it's time for formal action

Lead Management & Pipeline Accountability
• Score leads daily and drive urgency on the hottest prospects
• Track follow-up cadence and step in the moment it slips
• Chase stalled tours, unfinished applications, and gone-cold prospects
• Cross-promote leads across F&F's portfolio - nobody goes cold on your watch
• Hunt down late paperwork and deposits until the lease is signed

Performance Management & Reporting
• Track KPIs daily: tours, conversion rates at every funnel stage, days vacant
• Build intervention plans for agents/properties off target, when necessary
• Deliver weekly field intel to Asset Management: objections, pricing, competitive landscape

Lease-Up Coordination
• Be the go-to contact for lease-up properties - partner with Asset Management on absorption targets
• Build property-specific leasing strategies for lease-ups
• Keep agents sharp on lease-up units, amenities, pricing, and concessions

Requirements

WHAT YOU BRING
• 3+ years of sales management experience with real, provable results
• CRM fluency - and the ability to train others and enforce standards
• Serious organizational chops; you can juggle a moving schedule across multiple sites
• Valid CA driver's license + reliable wheels (you'll be all over San Diego County)
• Communication skills sharp enough to deliver hard feedback without flinching
• A knack for reading the data, spotting the problem, and fixing it - fast
• Bonus points: lease-up / absorption-strategy experience

Benefits

THE PERKS AND COMP
• $80K-$100K Base Salary DOQ +Bonus opportunity
• $50/month phone reimbursement
• Mileage reimbursement at the current IRS rate
• Vacation pay: 80 hours/year, accrued each pay period
• 40 hours sick pay/year
• 8 paid holidays
• Medical / Dental / Vision after 30 days
• 401(k) with 50% match up to 6%, after 1,000 hours
• $500/month off rent at an eligible F&F property after 60 days

Ready to own the funnel? Apply today.