ROLE OVERVIEW

We are seeking a proven and highly motivated sales leader to manage and develop a team of Clinician Liaisons (CLs) responsible for driving referral growth and strengthening relationships with healthcare providers across assigned markets.This role combines field leadership, strategic planning, and data-driven performance management. The Sales Manager will partner closely with Clinical and Operations teams to align outreach efforts with clinician capacity and patient access needs, while ensuring consistent execution of sales strategy.

The ideal candidate is a hands-on leader who thrives in the field, excels at coaching, and can translate strategy into measurable growth.

Consistent with LifeStance9s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

Compensation: $125,000 - 135,000/annually, plus annual bonus potential

KEY RESPONSIBILITES

Team Leadership & Development

• Lead, coach, and develop a team of Clinician Liaisons to achieve referral growth and activity targets

• Conduct regular field coaching to strengthen outreach effectiveness and relationship-building skills with ride-alongs as needed

• Foster a culture of accountability, collaboration, and continuous improvement

• Support hiring, onboarding, and ongoing development of CL team members
  

Referral Growth & Outreach Strategy

• Develop and execute territory-level outreach strategies aligned with growth objectives

• Guide CLs in building high-impact call plans with referral partners

• Expand stakeholder engagement within accounts by building relationships across multiple decision-makers

• Identify and prioritize opportunities across CAP, Non-CAP, and new referral sources

• Deepen engagement within key accounts to strengthen long-term referral partnerships
  

Performance Management

• Establish, track, and drive performance against key metrics, including referral volume, outreach activity, and conversion rates

• Utilize Salesforce and reporting tools (e.g., PowerBI) to monitor performance and identify trends

• Conduct regular 1:1s to review performance, provide coaching, and align on priorities

• Ensure consistent execution of outreach strategy across the team
  

Field Execution & Coaching

• Maintain an active presence in the field to support and coach CLs in real-time

• Provide guidance on relationship-building, stakeholder engagement, and referral conversion

• Reinforce best practices in account management, including broadening engagement within priority accounts

• Support CLs in strengthening account coverage and expanding their network within each referral partner
  

Cross-Functional Collaboration

• Partner with Clinical and Operations teams to align outreach efforts with clinician capacity and patient access needs

• Collaborate with internal stakeholders to support provider engagement and educational opportunities

• Ensure alignment between referral demand and scheduling availability
  

Operational Excellence

• Ensure accurate and timely documentation of outreach activities within Salesforce

• Reinforce adherence to Salesforce standards and best practices

• Maintain visibility into referral trends, account activity, and overall business performance

REQUIREMENTS

• Bachelor9s degree in business, marketing, healthcare administration, or related field

• 5+ years of sales or business development experience; 2-3 years of leadership experience

• Proven ability to lead and develop high-performing, field-based sales teams

• Strong relationship-building and coaching skills

• Data-driven mindset with experience using Salesforce and performance reporting tools

• Ability to thrive in a fast-paced, growth-oriented environment

• Willingness to travel regularly within assigned markets

• Qualified candidates must be legally authorized to be employed in the United States

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant9s sex or other status protected by local, state, or federal law.

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