We are hiring a Sales Manager in Calgary, AB!
Compensation & Benefits
- Competitive compensation
- Performance incentive opportunities
- Comprehensive Health & Dental benefits
- RRSP matching program
- Health Spending Account
- Opportunities for professional development and career growth
What You'll Do:
Sales Team Leadership
- Lead and inspire the sales team to achieve individual and team goals while maintaining high morale.
- Establish and communicate sales targets and objectives to the team.
- Provide ongoing coaching, training, and professional development to enhance team members' sales capabilities.
Sales Process/Call by Call Management
- Maintain uniformity in the sales approach across all team members to drive predictable outcomes.
- Provide real-time oversight and support for sales calls to ensure proper execution of the sales process.
- Offer feedback during or after calls to address missed opportunities, improve closing techniques, and reinforce best practices.
Performance Management
- Establish clear performance metrics (e.g., closing rates, revenue targets, lead conversion rates) for each team member.
- Regularly review individual and team performance against set benchmarks.
- Conduct regular performance reviews and one-on-one coaching sessions to address strengths and areas for improvement.
Customer Relations Management
- Act as a point of escalation for customer complaints or issues and ensure timely resolution.
- Work closely with the sales team to gather insights about customer preferences and challenges, tailoring solutions accordingly.
- Use customer feedback to improve sales strategies and identify opportunities for new products or services.
Metrics and Reporting
- Monitor and analyze key sales performance indicators, such as revenue, conversion rates, average sales value, and customer acquisition costs.
- Develop accurate sales forecasts based on historical data, market trends, and team performance.
- Use metrics to inform strategic decisions and optimize the sales process.
What We're Looking For:
We're looking for an experienced sales leader who can motivate and develop a team, drive accountability, and consistently deliver results while living out our core values.
To be successful in this role, you'll have:
- 5+ years of sales experience.
- 3+ years of management experience.
- Proven track record of achieving sales targets and driving business growth.
- Experience in coaching, mentoring, and developing sales team members.
- Excellent communication and customer service skills.
- A positive attitude and willingness to learn.
- Strong organizational skills and the ability to manage multiple priorities.
Start Your Career with Action Furnace!
If you're ready to make a difference every day, we'd love to hear from you.
