The Opportunity: The Sales & Business Development Manager is responsible for leading, coaching, and holding a sales team of approximately 10 people accountable to achieve individual and company sales goals, while also driving business growth in the Nashville market. This role ensures consistent execution of the sales process, developing high-performing Design Consultants, and maintaining a high standard of customer experience. In addition to team leadership, this individual actively builds relationships in the community and generates new business opportunities through networking and strategic partnerships.
Benefits Include: Medical, Dental, Vision, 401(k), Emergency Savings, Paid holidays, and Paid Time Off.
Responsibilities
- Collaborate in the interview and selection process to build and retain a high-performing team of Design Consultants
- Lead, coach, and develop the team to meet or exceed individual and company revenue goals
- Drive team engagement and retention through consistent coaching, accountability, and performance management
- Conduct monthly goal setting and performance review meetings
- Lead and facilitate monthly sales meetings, including training and team development
- Coach Design Consultants to build a strong pipeline through repeat, referral, and self-generated business
- Analyze sales data and collaborate with the GM to identify opportunities and drive performance improvements
- Ensure accurate and consistent use of CRM, including pipeline management, job status, and data quality
- Partner with Operations and leadership to deliver a high-quality, seamless customer experience
- Monitor customer feedback and proactively address service issues, communicating insights to leadership
- Actively participate in networking groups and industry associations to build relationships and generate new business opportunities
Qualifications
- 3-5+ years of experience as a Sales Consultant, Sales Manager, or in a similar leadership role
- Proven track record of achieving sales targets and leading high-performing teams
- Demonstrated ability to coach, mentor, and develop team members to improve performance
- Strong skills in performance management, conflict resolution, and accountability
- Ability to build relationships and generate business through networking and partnerships
- Excellent written and verbal communication skills
- Ability to deliver and uphold a high standard of customer experience
- Comfortable working with sales data, reporting, and performance metrics
- Experience in cabinetry, custom closets, or a related industry required
- Familiarity with design fundamentals; CAD experience is a plus
