Raymour & Flanigan Furniture

Sales Associate

Raymour & Flanigan Furniture$65K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in customer service or sales-related roles is beneficial.
  • Strong listening and consultative skills for customer engagement.
  • Proven ability to connect with customers across various sectors like retail or hospitality.
  • Experience in closing sales and overcoming objections respectfully.
  • Familiarity with client relationship management principles.
  • Ability to work towards sales goals and performance metrics.
  • Technological proficiency for using sales tools effectively.

Responsibilities

  • Engage with customers to understand their needs and provide tailored furniture solutions.
  • Build strong relationships that encourage repeat business and referrals.
  • Participate in client prospecting initiatives to generate new leads.
  • Identify sales opportunities, including upselling and cross-selling, to enhance customer satisfaction.
  • Maintain consistent communication with existing customers to build loyalty.
  • Deliver exceptional service to contribute to team sales goals.
  • Adapt to a retail schedule including evenings and weekends.

Benefits

  • Unlimited earning potential with a performance-based bonus structure.
  • $5,000 sign-on bonus available based on performance.
  • Comprehensive health benefits, a 401(k) plan with company match, and profit sharing.
  • Paid training program for new hires to foster success.
  • Clear pathways for career growth and advancement opportunities.
  • A collaborative team culture focused on supporting each other.
Full Job Description
Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer:
  • Unlimited earning potential $65,000-$100,000 annually
  • $5,000 sign-on bonus (performance-based)
  • Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
  • Paid training - next sales training class starting soon
  • Career growth and advancement opportunities
  • A supportive, team-focused culture

What We're Looking For
  • A passion for customer service and creating a great customer experience
  • Strong listening skills and a naturally consultative approach
  • Experience connecting with customers, whether through retail, hospitality, service, or sales
  • Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
  • Interest or experience in building relationships that drive repeat business (client relationship management)
  • Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
  • Flexibility to work a retail schedule (evenings, weekends, holidays)
  • Comfort with technology and learning new tools
  • Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

About Raymour & Flanigan Furniture

Raymour & Flanigan Furniture is a furniture retailer that offers a wide range of furniture, mattresses, and home decor products. The company was founded in 1947 and is headquartered in Liverpool, New York. Raymour & Flanigan Furniture operates over 100 stores across the Northeastern United States.
Learn more about Raymour & Flanigan Furniture
Size
7,000 employees
Industry

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