SALES ASSOCIATE - NAPLES

City Home

$65K — $200K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required
  • Customer-facing experience essential
  • Proficient in Microsoft Office and Google Suite
  • Able to work flexible hours, including evenings and weekends
  • Strong interpersonal and communication skills
  • Self-motivated with an entrepreneurial mindset
  • Tech-savvy, comfortable using an iPad for various tasks

Responsibilities

  • Assist guests in designing their ideal homes
  • Engage clients with home furnishing options
  • Remain active and mobile within large showrooms
  • Foster personal connections and guide sales processes
  • Help customers select financing options
  • Convert interactions into successful sales
  • Maintain showroom cleanliness to enhance customer experience

Benefits

  • Comprehensive training program for new associates
  • Support from a dedicated management team
  • Opportunity for significant personal and financial growth
  • Flexible schedule to balance work and personal life
  • Access to modern technology for efficiency
  • Potential for high commission earnings based on performance
Full Job Description
What This Opportunity Is...

At CITY HOME, our Sales Associates are more than just a salesperson - they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 - it's your business, your time, and your choice.

As a Sales Associate, you will be helping customers create a home they'll love while building an exciting career for yourself. No furniture sales experience? No problem. We have a best-in-class training program to get you ready to succeed, along with a dedicated team of leaders supporting you every step of the way. Your contributions will not only help CITY HOME remain a top furniture retailer nationwide and a Top Workplace®, but will also empower you with valuable experience, growth opportunities, and the potential for personal and financial independence.

Click here for a day in the life of a Sales Associate.

What You'll Do...

As a Sales Associate, you will:
  • Help guests design a home they'll love
  • Engage and present various home furnishings and service options
  • Navigate large showrooms and be on your feet 8 hours a day
  • Build personal connections and guide customers through the sales process
  • Assist guests in finding the best financing options
  • Convert customer interactions into successful sales
  • Create invoices and schedule deliveries
  • Prospect and account management
  • Maintain neatness of the showroom for a welcoming customer experience
  • Meet or exceed monthly sales goals and other KPIs set by management
  • Address customer concerns to ensure customer satisfaction
  • Continue professional development

Compensation: This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You have the autonomy to grow by learning the product line and role-playing with your colleagues to accelerate your sales and professional development. After your first year, you can expect to make a minimum of $65K if you are hitting your targets, and you have the potential to earn up to $200k, or more, regardless of market conditions. It all depends on how you run your business and the effort you put in.

What We're Looking For...
  • Positive Energy
  • Goal-Oriented
  • Speaking Effectively / Listening Attentively
  • Self-Driven And Motivated
  • Customer Facing Experience
  • Relationship Management
  • Ability To Influence
  • Integrity
  • Professionalism
  • Change Receptivity
  • Technology Fluency
  • Entrepreneurial Spirit

What's Required...
  • Education & Work Experience:
    • High-School Degree from an accredited institution, or GED equivalent
  • Schedule:
    • Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
  • Technology Requirements
    • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
    • Google Suite (i.e. Docs, Sheets, Slides, etc.)
    • You'll use an iPad for all training, transactions, financing applications, inventory checks, etc.
  • Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

Are Your Excited?...

Here are your next steps:
  • Apply
    • Submit your application and resume
  • Application Review
    • A CITY HOME Recruiter will carefully review your qualifications
  • Virtual Interview
    • Complete your short video interview with our AI Virtual Assistant
  • Recruiter Review
    • Your interview will be reviewed by a recruiter
  • Recruiter Follow up
    • A recruiter will contact you by phone to discuss next steps and answer any questions you may have
  • Hiring Manager Interview
    • Meet with the hiring manager for an in-person interview

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