Qualifications

• Previous sales or customer service experience preferred; automotive industry experience is considered an asset.
• Strong communication, interpersonal, and relationship building skills.
• Ability to understand and explain detailed vehicle features and technology.
• Goal-oriented with a strong work ethic and high level of professionalism.
• Comfortable working with CRM systems and digital retailing tools.
• Valid driver's license and a clean driving record are required.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet customers in the showroom promptly and professionally, establishing a positive first impression.
• Conduct needs assessments to understand customer requirements, lifestyle, and budget.
• Present and demonstrate new vehicle models, features, technologies, and OEM advantages.
• Guide customers through the full sales process, including test drives, product walkarounds, and delivery coordination.
• Maintain up-to-date product knowledge on all new OEM models, trim levels, packages, and competitive offerings.
• Utilize CRM tools to log customer interactions, follow-ups, appointments, and sales progress.
• Collaborate with Sales Managers, F&I, Service, and other departments to ensure a smooth and efficient transaction.

Benefits

• Ongoing training to strengthen sales techniques, product expertise, and customer service skills.
• Opportunity to participate in dealership sales events, product launches, and showroom merchandising activities.
• Engaging work environment with a customer-first culture.
• Growth potential within the dealership and automotive industry.