Sales and Service Advisor

Sun Auto Tire & Service, Inc.

• $70K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Candidate must be at least 18 years old
  • Prior experience as a Service Advisor preferred but not required
  • Professional appearance and strong customer service skills
  • Ability to work in a process-driven environment
  • Valid driver’s license required
  • Willingness to work a minimum of five days per week, including Saturdays.

Responsibilities

  • Greet customers warmly in person and by phone
  • Listen carefully to customer concerns and document needs
  • Review service history, inspect vehicles, and verify repair requirements
  • Recommend products and services clearly
  • Prepare quotes, timelines, and repair orders accurately
  • Communicate status updates to customers throughout the day
  • Review completed work and explain warranties during checkout
  • Follow up on declined services and completed repairs
  • Track returns, warranty parts, and core parts for customers
  • Support the team with miscellaneous duties as needed

Benefits

  • Competitive bi-weekly pay
  • Guaranteed Sundays off
  • Paid vacation and sick time
  • Six paid holidays
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) retirement plan with a company match
  • Tuition reimbursement for skill development
  • Employee discounts on services for employees and their families
  • Career growth opportunities with internal promotions
Full Job Description
COMPENSATION: $70,000-$100,000/ year consisting of hourly + commission

 

Why You’ll Love Working Here

  • Competitive bi-weekly pay
  • Sundays Off – guaranteed!
  • Paid vacation and sick time
  • 6 paid holidays
  • Medical, dental & vision insurance
  • Company-paid life insurance
  • 401(k) retirement plan with company match
  • Tuition reimbursement – develop your skills while you work
  • Employee discounts on services for you & your family
  • Career growth opportunities – we promote from within!

 

What You’ll Do

As a Service Advisor, you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.

 

Your daily responsibilities include:

  • Warmly greeting customers in person and by phone using our professional standards
  • Listening carefully to customer concerns and thoroughly documenting their needs
  • Reviewing service history, inspecting vehicles, and verifying repair requirements
  • Recommending products and services confidently and clearly
  • Accurately preparing quotes, timelines, and repair orders
  • Communicating status updates throughout the day
  • Reviewing completed work, explaining warranties, and handling checkout
  • Following up on declined services and completed repairs to ensure satisfaction
  • Tracking all returns, warranty parts, and core parts for each customer
  • Supporting the team with other duties as needed

 

What You Bring to the Team

  • High school diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor highly preferred but not required
  • Professional appearance and strong customer service skills
  • Ability to work in a process-driven environment
  • Valid driver’s license 
  • Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)

 

Ready to Build a Career You Can Be Proud Of?

Join a team where you’ll be respected, supported, and given the tools to succeed—while earning $60K–$80K per year and enjoying Sundays off to recharge.

 

Apply today to start your journey with Tate Boys Tire & Auto Service!

 

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