Summary:This position focuses on managing major transportation OEM and harness maker accounts with support of regional distributors supporting the East Coast Territory. The ideal candidate will possess proven experience in growing customer book of business, strategies and problem solving, with a strong focus on customer satisfaction. Candidate is expected to act with sense of urgency and provide timely follow up to all customer inquiries. Excellent communication skills, self-confidence, and ability to strengthen the customer relationship and intimacy are a must.
Responsibilities:- Lead account growth while managing the customer relationships and voice of the customer.
- Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.
- Lead resolution of customer commercial disputes (recognized as Aptiv's customer lead).
- Establish proactive communication and relationship that promotes confidence and trust.
- Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
- Create and drive deployment of strategic plan for the account.
- Interacting with the customer purchasing, engineering and program management teams.
- Identify business development opportunities.
- Coordinates and monitors pricing, quotations, business proposals and 'win-or-lose' feedback.
- Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
Must Haves (Basic Qualifications):- 5+ years experience working in the transportation industry.
- Bachelor's degree in Business Administration or Engineering.
- Ability to forge customer relationships with purchasing, engineering, & business teams of our customers.
- Persistence to achieve revenue & profit goals.
- Ability to compile and present business cases for leadership approval.
- Business acumen including negotiation skills and understanding of financial business cases.
- Self-starter in learning the CS product portfolio and unique design features' value proposition for communication with customers.
- Proven ability to work autonomously, manage large & varied work load, set priorities and close.
- Ability to read a production print and answer basic product questions without involving engineering.
- Enough technical competence to be able to present the CS product portfolio to customers without engineering or product line manager involvement.
- Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.).
- Travel required 75%.
Nice to Haves (Preferred Qualifications):- Master's degree in Business Administration or Engineering.
- 8+ years experience working in the transportation industry.
- Strong results-orientation and execution characteristics.
- Excellent oral and written communication skills with a strong ability to work with a team.
- Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
- Resourcefully innovate and adapt in a rapidly changing environment.
Aptiv Rewards and Advantages:- Competitive compensation with bonus potential
- Learning and development opportunities
- Discount programs with various manufacturers and retailers
- Recognition for innovation and excellence
- Opportunities to give back to the community
- Meaningful work that makes a difference in the world
- Relocation assistance may be available
- Tuition Reimbursement
- Paid Time Off (Vacation, Parental leave, etc.)
About Signal & Power SolutionsSignal & Power Solutions leverages our heritage as a global architecture provider and systems integrator to deliver the high speed data and electrical power distribution systems required for feature rich, highly automated vehicles.
