Boston Children's Hospital

Safety and Quality Consultant

Boston Children's Hospital$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in Healthcare Administration, Business, Public Health, or a related field.
  • 2+ years of experience in Quality & Safety, Performance Improvement, or Project Management (or 6+ years of relevant experience without a degree).
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Proficient in data analysis and coordination; familiar with measurement plans.
  • Outstanding written and verbal communication skills for diverse stakeholders.

Responsibilities

  • Manage multiple departmental quality projects and safety initiatives under general guidance.
  • Define, plan, and oversee all phases of assigned projects and activities.
  • Develop project-related deliverables with limited supervision, ensuring clarity and accuracy.
  • Collaborate with analysts to devise and implement quality and safety measurement plans.
  • Gather and maintain all necessary project documentation and communication materials.
  • Perform quantitative and qualitative analysis to support project objectives.
  • Educate and guide junior staff members on project workflows and processes.

Benefits

  • Professional development opportunities and training resources.
  • Supportive work environment that emphasizes empowerment and project ownership.
  • Access to comprehensive healthcare plans and wellness programs.
Full Job Description
Job Posting Description

Position Summary:
The Safety and Quality Consultant, working under general direction, manages and executes multiple departmental quality projects and safety initiatives. This role involves defining, planning, and managing all phases of assigned projects, ensuring timely completion of deliverables, supporting quality improvement measurement plans, and facilitating communication among stakeholders at all levels.

Key Responsibilities:
  • Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
  • Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities. Supports recruitment of project staff, establishes and maintains record-keeping systems, and organizes and facilitates project meetings. Gathers and maintains project documentation, including schedules, data requests, issue logs, project plans, communications, task assignments, and meeting materials. Works with the project team to track work, tasks, and assignments; monitors and adjusts project schedules and key deliverables; and maintains document control, databases, project tracking tools, and team communications.
  • Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
  • In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators; establishes baseline metrics; and develops and implements measurement plans. Tracks data needed to produce accurate run charts and other visualizations to monitor progress toward measurement goals. Partners with analysts to interpret results and presents data and findings in a variety of formats.
  • Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
  • Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for departmental projects, performs data management activities, and serves as an internal resource on data coordination procedures.
  • Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
  • Provides education, guidance, and training to junior staff.

Minimum Qualifications
Education:
  • Bachelor's Degree or Equivalent Experience in Healthcare Administration, Business, Public Health, or a related field.

Experience:
Candidates must meet one of the following criteria:
  • A bachelor's degree is accompanied by at least 2 years of experience in Quality & Safety, Performance Improvement, or Project Management. * OR,
  • A minimum of 6 years of relevant experience in Quality & Safety, Performance Improvement, or Project Management if they do not possess a bachelor's degree.

About Boston Children's Hospital

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age. Boston Children's Hospital is home to the world's largest research enterprise based at a pediatric hospital. More than 1,100 scientists, including nine members of the National Academy of Sciences, 11 on-staff members of the Institute of Medicine and 9 members of the Howard Hughes Medical Institute. The hospital is also the primary pediatric teaching affiliate of Harvard Medical School.
Learn more about Boston Children's Hospital
Size
20,000 employees
Industry
Founded
1869

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