Lifemark Health

RSTM - RSS Team Manager

Lifemark Health$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current health professional designation and licensed to practice in Western Canada
  • Minimum of five years in medical, psychosocial, or vocational rehabilitation services
  • Experience managing a diverse team of health care professionals
  • Two or more years of management experience in disability management or case management
  • Experienced in handling complex files with mental health components
  • Able to work in a dynamic change environment
  • Bilingual in French/English is an asset

Responsibilities

  • Support the RSS team in delivering timely, high-quality, participant-centered services
  • Assist the RSS Regional Manager with change management related to service delivery
  • Ensure Rehabilitation Plans progress and reassess monthly, proactively solving issues
  • Recruit, select, and train team members with appropriate skills
  • Build awareness and commitment for program services among employers and community agencies
  • Conduct direct service work, including interviews, plan development, and monitoring

Benefits

  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Diverse and inclusive workplace with high employee engagement
  • Opportunity to make a tangible difference in the lives of Canadian veterans
Full Job Description
Rehabilitation Service Specialist Team Manager (RSS TM)

Status: Temp Full-time (6-8 Months temp full time contract)

Location: Remote; Work from Home, Western Canada

RSS (Rehabilitation Service Specialist) Team Manager

Lifemark recognizes the transformative power of work. As a Rehabilitation Service Specialist Team Manager, (RSS-TM) within Partners in Canadian Veteran Rehabilitation Services (PCVRS), where you'll lead a remote team of Rehabilitation Service Specialists (RSS). You'll play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC's Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families

Partners in Canadian Veterans Rehabilitation Services (PCVRS) provides comprehensive rehabilitation focused assessment and intervention for Canadian Veterans who are experiencing barriers transitioning to life after service due to service related injuries or illness. Using a biopsychosocial spiritual approach, the assessment and intervention services are performed by an interdisciplinary team of clinicians with expertise in the management of complex conditions such as chronic pain, persistent symptoms following head injury, MSK injuries, often with comorbid mental illness with presenting psychosocial barriers to recovery.

As the leader of a strong and professional team, you make a difference at the personal and community level by ensuring veterans achieve their employment goals and receive the best support possible.

Key Responsibilities
  • Supports RSS team to ensure timely, high quality and Participant-centered services are provided within service standards
  • Supports the RSS Regional Manager to implement change management processes related to volume fluctuations, performance issues, or changes in policy impacting service delivery
  • Ensures Rehabilitation Plans are progressing and being re-assessed monthly, pro-actively problem solving with RSS when plan is not progressing as anticipated
  • Hires team members with appropriate skills and qualifications to perform duties required; participates in recruitment, selection, and training of staff as appropriate
  • Represents the program and builds awareness and commitment among employers and community agencies of the program's services
  • Conducts direct service work which may include Initial Intake Interviews, development of Rehabilitation Plans, implementation/monitoring of Rehabilitation Plans, and completing some vocational services as appropriate to Team Manager qualifications

What You Bring
  • A current health professional designation and licensed to practice in Western Canada.
  • Minimum of five (5) years of direct experience in medical, psychosocial, or vocational rehabilitation services (or a combination), including assessments, working with individuals facing health challenges, analyzing assessments, and collaborating within interdisciplinary teams.
  • Experience managing a diverse team of health care professionals
  • Two (2) or more years of management experience in disability management, case management and training.
  • Experience managing complex files with mental health component
  • Comfort working within a dynamic change environment
  • Employment conditional on obtaining federal Reliability Status security clearance
  • Bilingual French/English is an asset
  • Ability to work within Atlantic Time Zone hours
  • For internal applicants, it is important that they are currently meeting service standards and deliverable expectations.


What We Offer
  • Competitive salary
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork


Visit and Apply today! Visit www.lifemark.ca/careers

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About Lifemark Health

Lifemark Health is a leading provider of healthcare services in Canada. The company offers a wide range of services including physiotherapy, massage therapy, chiropractic care, and more. Lifemark Health has over 200 locations across Canada, and serves a diverse range of patients including athletes, seniors, and individuals with disabilities. The company is committed to providing its patients with the highest level of care, and has a proven track record of delivering positive outcomes. Lifemark Health is also committed to giving back to the community, and supports a number of charitable organizations.
Learn more about Lifemark Health
Size
5,000 employees
Industry
Net Income
$20 million
Founded
1998
5 Year Trend
+10%
Revenue
$500 million

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