Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a-4:30p
Recruiter Contact: Garrett C. Kieffer at
[email protected]SUMMARY OF POSITION:Responsible for managing all aspects of assigned telehealth and virtual care programs. This position will serve as both a consultant to internal and external constituent as well as a content expert in assigned programs, including usage, reporting, and customer satisfaction. Daily duties can include issue resolution, end-user support, onsite training, and program assessments. This role will develop working relationships with departments throughout Penn State Health as well as healthcare organizations outside of Penn State Health to ensure the success of our virtual care programs and improving access to care for our patients.
MINIMUM QUALIFICATION(S):- Bachelor's Degree in Nursing (BSN).
- Currently licensed to practice as a registered nurse by state of employment or holds a multistate RN license through the interstate Nurse.
- Six (6) years of health care clinical experienced required.
PREFERRED QUALIFICATION(S):- Preferred ICU experience.
- Previous experience in Telehealth or Virtual Care programs or service experience preferred.
- Strong technical aptitude and knowledge of healthcare information systems preferred.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
Union: Non Bargained
