Overview

In 1971, Yale University established Yale Health to provide health services to its faculty, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. We are celebrating over 50 years of service to the Yale community.

Our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy.

The Clinical Nurse collaborates with the care team to deliver direct patient care to identified patient populations in a unit. Provides daily clinical support and nursing care, including integration of administrative work within a clinical department. Performs direct care to Yale Health Members seeking unscheduled care. In collaboration with our medical teams, provides high-level clinical assessment and triage to patients calling for medical advice. This position utilizes significant clinical decision-making and critical thinking skills to determine appropriate level dispositions for each request and encounter.

In support of the Clinical Nurse Manager and Chief of Medical Service, is responsible and accountable for ensuring achievement of strategic objectives and mission in the related patient service line. As a critical member of the care team, demonstrates outstanding clinical judgement and critical thinking skills to support organizational goals to meet superior outcomes, provides seamless high quality and efficiencies in the delivery of care. Patient and Family centered care is demonstrated in all areas of operations. Adheres to a safety culture, fosters staff engagement and service excellence to promote a positive work environment. Works in close collaboration with nursing, clinician and physician staff to ensure standards of care are consistently met. Practically applies comprehensive knowledge of nursing standards and principles as well as quality assurance and infection control theory in daily management.

Schedule/Shift: Full-time, 37.5 hours, Generally M-F, 8:30 am - 5:00 pm. Early mornings, evenings, weekends, holidays/recess may also be required.

Required Skills and Abilities

1. Demonstrated ability to multitask and prioritize using the nursing process in a high volume outpatient environment.

2. Competent clinical triage skills and critical thinking skills.

3. Evidence of maintenance of professional skill and competency, attendance at educational programs such as seminars and workshops that are appropriate to the field.

4. Outstanding interpersonal skills, ability to communicate and excellent written skills.

5. Computer proficiency as it relates to the use of an EMR.

Preferred Skills and Abilities

Demonstrated Nursing experience with at least three years in an In-patient hospital unit in the specialty that is appropriate to the position or experience in an ambulatory care, emergency medicine, critical care, primary care (sub-acute facility) or a college health center. Proficiency in Epic.

Principal Responsibilities

1. The clinical nurse uses the nursing process to deliver high quality comprehensive and individualized care to members of Yale Health.
2. Collaborates with members of the multidisciplinary team to support the work of the team, unit activities, and the accomplishment of positive patient outcomes.
3. Delegates responsibilities to appropriate members of the care delivery team based upon an understanding of others' roles, scope of practice, knowledge, and capabilities to ensure optimal utilization of personnel.
4. Contributes to a positive work environment by being responsive to the need for change.
5. Maintains a collaborative work relationship with staff members through respect and recognition of cultural and human diversity.
6. Successfully completes the competency based orientation within designated time frame.
7. Identifies self-learning needs and actively participates in meeting them in collaboration with the leadership team. Sets and achieves professional goals.
8. Delivers excellence in patient care through compliance with all patient safety and regulatory initiatives.
9. Communicates in a calm professional manner with patients, families, colleagues, members of the care team, and other hospital personnel, accepts and elicits feedback, and works toward resolving problems and clarifying issues and concerns.
10. Uses resources in a fiscally sound manner.
11. Compliance with University, State and federal healthcare regulations.

Required Education and Experience

Bachelor's Degree in Nursing.

Required License(s) or Certification(s)

Licensure as a registered nurse in the State of Connecticut.

Physical Requirements

May require prolonged standing, walking, use of sight, hearing and touch, moving/lifting patients of varying weights. Requires keyboard use and ability to sit in front of a computer screen for long periods of time.

Job Posting Date
09/03/2026

Job Category
Professional

Bargaining Unit
NON

Compensation Grade
Administration & Operations

Compensation Grade Profile
Manager; Program Leader (23)

Salary Range
$65,000.00 - $101,000.00

Time Type
Full time

Duration Type
Staff

Work Model
On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.