GENERAL SUMMARY:Position is specific to HF Genesys hospital and is related to abstraction and performance improvement work for the Heart/Vascular Service line. Additional abstraction support to other HF hospitals may be required.
- The Facilitator - Clinical Quality II is able to perform complex project work with interdisciplinary groups that include senior administrators, nursing and medical leaders. This work is done with minimal supervision from the System Director of Registries and Abstraction.
- The CQF II leads or co-leads large system teams, guides implementation plans and acts as a consultant or facilitator on regulatory, disease certification, patient safety and quality issues.
- The CQF II designs and delivers educational programs to assist employees, physicians and leadership, meet safety and quality goals.
- The CQF II may assist with the design and supervision of graduate students' quality and safety projects.
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.
EDUCATION/EXPERIENCE REQUIRED- Bachelor's degree in Nursing is required.
- Master's degree in Nursing or a related field preferred.
- Minimum of five years of clinical experience required with two years project management and/or process improvement experience preferred.
- Experience in educational curriculum design and delivery is an asset.
- Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
- Experience with new program/initiative development, implementation and evaluation.
- Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.
- Ability to problem solve independently and work with minimal direction.
- Excellent organizational skills.
- Ability to work with senior leaders and large teams with diverse members.
- Demonstrated ability to negotiate and resolve conflicts.
- Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.
- Ability to act as a change agent, providing direction to others and gaining their support.
- Basic understanding of the research process and statistical analysis.
- Strong leadership/mentoring skills and customer service skills.
- Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.
- Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.
- Strong oral and written communication skills including presentation skills.
- Understanding of health care cultures including medical and nursing cultures.
- Sound decision-making skills and problem-solving skills.
