UnitedHealth Group

RN - Clinical Operations Trainer, Quality Assurance QA - Remote

UnitedHealth Group • $60K — $108K *
US-AnywhereRemote in La Crosse, WI
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Accredited ADN or BSN degree in Nursing.
  • Current RN license in the state of residency.
  • 3+ years of clinical experience as an RN.
  • Familiarity with adult learning principles and training material development.
  • Intermediate Microsoft Office skills with database experience.
  • Understanding of regulatory standards and their applications.
  • Ability to lead in a classroom environment and convey clinical judgment.

Responsibilities

  • Oversee development of training materials and modules.
  • Evaluate training effectiveness and report findings.
  • Conduct quality assurance checks and audits.
  • Research new training techniques to enhance programs.
  • Facilitate on and off-site training sessions for staff.
  • Assist the Center of Excellence Training Manager with various duties.

Benefits

  • Comprehensive benefits package including equity stock purchase and 401k contributions.
  • Incentive and recognition programs.
  • Flexible remote work arrangements for most employees.
  • Professional development opportunities for career advancement.
Full Job Description


You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

  • Oversee and participate in the development of training materials and training modules
  • Evaluate training processes, tools and activities for effectiveness. Monitor and report the effectiveness of training to Center of Excellence Training Manager
  • Perform quality assurance (QA) and report audit findings to Center of Excellence Training Manager
  • Research and recommend new training techniques and new training resources to Center of Excellence Training Manager
  • Conduct on and off-site training programs for staff
  • Center of Excellence Training Manager in all duties as required


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Accredited Associate's Degree in Nursing (ADN) OR Bachelor's Degree in Nursing (BSN)
  • Current RN license in state of residency
  • 3+ years of experience in a clinical environment as a Registered Nurse
  • Training of medically related education and clinical experience
  • Knowledge of effective adult learning principles and writing techniques in order to assist in development of training materials and deliver instructional training programs
  • Intermediate knowledge of Microsoft Office, database experience
  • Understanding of regulatory standards and their application to various examinations and documents
  • Proven ability to use clinical judgement to interpret test results
  • Proven ability to lead or direct in a classroom environment
  • Proven excellent critical thinking skills in order to monitor the quality assurance practices of staff
  • Proven excellent verbal and written communication skills with the ability to effectively interact and communicate with a wide variety of personality and learning styles
  • Demonstrated solid organizational and time management skills
  • Equivalent combination of education, experience and/or applicable military experience will be considered


Preferred Qualifications:

  • National Career Readiness Certificate
  • 2+ years demonstrated experience in designing/developing and implementing professional training materials and conducting training in a business/academic environment, preferably in a healthcare industry
    • Or equivalent combination of education, experience and/or applicable military experience will be considered
  • Experience with military screenings
  • Leadership and/or military experience
  • Knowledge of adult learning concepts
  • Training experience in a healthcare setting
  • Knowledge of effective training and writing techniques in order to design, develop and deliver instructive training
  • Knowledge of learning styles
  • Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook, and PowerPoint
  • Visio, Adobe Acrobat, PowerPoint, Instructional Design software (Articulate, Captivate)
  • Proven excellent communication skills in order to communicate ideas in a structured and logical manner both verbally and written
  • Proven ability to use experience and judgment to plan and accomplish goals while performing a variety of tasks requiring a wide degree of creativity
  • Proven excellent verbal and written communication skills
  • Proven effective editing and proofreading skills
  • Proven ability to communicate effectively with a wide variety of personality styles
  • Proven detailed oriented, demonstrated ability to work independently, and proven organizational skills
  • Proven ability to prioritize projects and multi-task while meeting critical deadlines
  • Proven effective problem-solving skills


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

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