University of Missouri Health Care

RN - Clinic Triage Nurse - Diabetes & Endocrinology Center

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active RN license in Missouri or multi-state RN license
  • Minimum one year of nursing experience
  • Experience in ambulatory care is preferred
  • Strong communication and assessment skills
  • Familiarity with electronic medical records (EMR)

Responsibilities

  • Monitor and respond to patient triage via phone and in-person
  • Assess and manage crisis situations, including referrals to EMS
  • Document all patient interactions in EMR for continuity of care
  • Utilize evidence-based triage protocols for patient assessments
  • Collaborate with a multi-disciplinary team to deliver high-quality patient care
  • Perform direct patient care duties as needed, including complex education and triage tasks

Benefits

  • Immediate health, vision, and dental insurance coverage
  • Generous paid leave, including nine holidays
  • Retirement plans with 100% matching up to 8%
  • Tuition support for employees and immediate family members
  • Discounts on various services like cell phone plans and gym memberships
Full Job Description
Shift: Monday - Friday, 8am - 5pm

Work Arrangement: On-Site
Department: Diabetes and Endocrinology Clinic

Facility: Cosmopolitan International Diabetes and Endocrinology Center - 3315 Berrywood Dr, Columbia MO 65201
Compensation:
Base Pay Range: $31.26 - $46.10 per hour, based on experience

DETAILED JOB DESCRIPTION
• Monitors and responds to patient triage both in person and/or on the nurse phone line.
• Assesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate.
• Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.
• Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions and follow-up plan to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.
• Maintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.
• Provide quality care to patients and work with multi-disciplinary team to ensure the highest patient experience.
• May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse only visits, in person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical/diagnostic tests and procedures, collecting specimens/point of care testing and complex dressing changes/wound care.
• May complete unit/department-specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS
• Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.
• One year of RN experience.

PREFERRED QUALIFICATIONS
• One (1) year of experience working with patients in ambulatory care.
• Three (3) years of RN experience.
• Additional license/certification requirements as determined by the hiring department

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. When working in clinic, this position may be very active and require ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely may come into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Work during inclement weather will be required.

About University of Missouri Health Care

The University of Missouri Health Care is a healthcare system affiliated with the University of Missouri. The system includes several hospitals and clinics, as well as a medical school and research facilities. The system is based in Columbia, Missouri, and serves patients throughout the state. The University of Missouri Health Care is known for its expertise in a variety of medical specialties, including cancer care, cardiology, and neurology. The system is committed to providing high-quality, patient-centered care and to advancing medical knowledge through research and education. The University of Missouri Health Care has been recognized for its excellence in healthcare and has been ranked among the top hospitals in the nation by U.S. News & World Report.
Learn more about University of Missouri Health Care
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6,000 employees
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