RN Care Access/Triage
Remote MN/WI
Posting Date: Aug 04 2026
Requisition Number: 514190
About this position
The Care Access Nurse Line Nurse uses the nursing process in coordinating all aspects of care for patients. The Nurse applies telephonic communication with and/or regarding an established patient or non-North Memorial established patient in which the Nurse utilzes medically approved nursing protocols to determine urgency of the customer's needs, and appropriate level of care; clinical judgement; and clinical care coordination.The Nurse works towards providing clinical support and coordination to all North Memorial Health Programs. The Nurse maximizes the customer's health outcomes by utilizing standard protocols in triaging, coordinating, and communicating patient care needs. The Nurse executes the Standards of Nursing Practice including: assessment; nursing diagnosis; outcome identification; planning, implementation; and evaluation.The Nurse will provide education, advice, and facilitate communication between patients and North Memorial Health providers, clinics, and departments. At all times, the Nurse helps to foster a team-based, supportive, and collaborative care and work environment, including documenting within the electronic medical record. The scope of practice includes the care of neonates, infants, pediatrics young adults, and older adults throughout the life cycle.
Requirements
Education
• Graduate from an accredited school of Nursing
Experience
Experience
• 3+ years of nursing experience in a hospital, acute care or clinic setting required.
• Experience with EPIC Electronic Health Record preferred.
Knowledge, Skills and Abilities
• Typing test minimum 40+ WPM required.
• Skilled in Microsoft Word, Excel, and Outlook email or similar email software
• High speed internet required (unable to support satellite internet)
• Ability to provide telephone nursing assessment of the actual or potential health needs of an individual and provide nursing care such as teaching, counseling, case finding and referral to other health resources and evaluates these actions.
• Ability to react calmly and effectively in emergency situations.
• Knowledge of drugs and their indication, contraindications, dosing, side effects and proper administration.
• Knowledge of nursing theory and practice.
• Knowledge of patient evaluation and triage procedures.
• Ability to listen, observe, assess, and record symptoms, reactions, and progress.
• Ability to balance, prioritize work in a rapidly changing environment.
• Works well independently in addition to being skilled in interdisciplinary collaboration.
• Demonstrates effective written and oral communication.
Licensure/Certification
• Current licensure as RN in State of Minnesota
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Care Access
Hours per two week pay period: 48
Shift: Day/Evening/Night 8 & 12 hours
Weekend Requirement: Every 4th weekend rotation
Call Requirement: None
Remote or On-site: Remote- Must live in MN or WI
FLSA Status: Non-Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: ACCESS ($39.14 - $50.84), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
STI Bonus Eligible: False
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position
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