BCRM is responsible for independent governance and oversight of Capital One’s business continuity practices enabling Capital One to respond to and recover from business disruptions. As a Risk Manager, you will provide risk advice and effective challenge to the first line of defense in its identification, management, control, and mitigation of business continuity risks, bringing specialized expertise to support the strategic oversight of the Global Payment Network (GPN).

As part of the larger ORM organization, you will work with talented associates to provide oversight and effective challenge to ensure our businesses effectively manage overall operational risk. This includes enabling our organization to maintain a sustainable and holistic operational risk profile to deliver superior products while also protecting our customers. You’ll also bring your unique perspective and experiences to help us be rigorous, curious, and creative.

Risk Managers have a natural passion for managing risk with excellent project, process, and analytical skills. They are highly organized, motivated, and capable of balancing multiple priorities to manage various tasks and timelines. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Risk Managers partner with executives and other risk leaders in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. This role requires the ability to operate as an independent contributor to deliver results, while proactively sharing progress and critical developments to keep the team fully apprised.

Specific responsibilities of the Business Continuity Risk Manager include and are not limited to:

• Supports risk advising of Capital One's Global Payment Network (GPN) and serves as a thought leader on how to meaningfully enhance our second line framework to oversee Capital Ones operational resilience.

• Analyzes data and influences others to proactively identify risks and trends on an ongoing basis. Uncovers new areas of risk related to various lines of business and develops a strong understanding of the data eco-system.

• Fosters a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third-Party Risk Management, Country Risk, Technology Risk Management).

• Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership.

• Provide oversight, guidance and effective challenge to business areas during risk assessments (Risk and Control Self-Assessments, Process Level Assessments, New Products).

• Consults on Issue/Event analysis or changes in resilience conditions to support first line risk response and to inform senior leaders in risk management of our aggregate exposure to operational disruptions.

• Demonstrates strong communication, collaboration, problem solving, and influencing skills across various levels of the organization.

• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support BCRM in a well-managed capacity.

• Stay current on understanding effective operational resilience strategies and business continuity requirements.

• Support interactions with Internal Audit and Regulatory agencies, as applicable.

Basic Qualifications:

• Bachelors Degree or military experience

• At least 4 years of experience in risk analysis specific to global or domestic Big Four payment networks

• At least 4 years of experience in risk, compliance, or audit

• At least 3 years of experience working with internal business customers

• At least 1 year of experience in business continuity, disaster recovery, or technology resilience

Preferred Qualifications:

• 5+ years of experience in risk, compliance, or audit

• 5+ years of experience in risk analysis specific to global or domestic Big Four payment networks

• 3+ years of project management experience leading cross functional programs in risk

• Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting

• Certification in risk management, audit, or business continuity management (Certified Business Continuity Professional (CBCP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC))

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.