As a Special Credits Officer Vice President in Business Banking Risk, you will be responsible for mitigating risk and maximizing recovery of the bank's credit exposure through early intervention with stressed or distressed borrowers. You will oversee a portfolio of problem credit with aggregate exposures greater than $500,000 playing a critical role in identifying credit issues early and helping the bank mitigate risk. Job responsibilities • Review collateral and loan documentation to identify and remediate errors, omissions, or deficiencies. • Obtain and evaluate current financial information and collateral valuations to assess clients' financial strength and collateral adequacy. • Assess client and facility risk ratings according to established procedures. • Develop and implement strategies to protect and improve the bank's credit position, including determining stay/leave approaches for individual clients. • Negotiate restructures of credit facilities and secure additional collateral as needed. • Monitor progress against approved strategies and ensure timely documentation of status updates. • Initiate legal actions, including collateral liquidation/foreclosure, to protect the bank's interests when necessary. • Maintain thorough documentation of all client interactions, agreements, and communications with external vendors and attorneys. • Submit loans to the Small Business Administration (SBA) for repurchase when defaulted facilities are SBA-guaranteed. Required qualifications, capabilities, and skills • Minimum 5 years of experience in commercial collections and problem credit management. • Strong knowledge of financial statement analysis, accounting practices, accounts receivable/borrowing base analysis, and collateral perfection. • Expertise in commercial real estate and accounts receivable/inventory lending. • Advanced negotiation, influencing, decision-making, conflict management, interpersonal, and analytical/problem-solving skills. • In-depth understanding of credit philosophy, policies and procedures, loan documentation, SBA guidelines, collections litigation, federal bankruptcy laws, and state collection laws. • Exceptional verbal and written communication skills. • Ability to excel under pressure and thrive in fast-paced environments. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.