Ashley Furniture Industries

RFC Operations Manager- DC

Ashley Furniture Industries$80K — $85K *
Boise, ID 83709In-Person
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years experience in distribution, fleet management, and 3PL logistics
  • Possession or ability to obtain an industrial vehicle license within 30 days
  • Familiarity with LEAN, Six Sigma, and Kaizen methodologies
  • Ability to adapt in ambiguous situations
  • Goal-driven with a strong commitment to deadlines

Responsibilities

  • Direct daily warehouse operations including receiving, picking, packing, and shipping
  • Monitor real-time operational performance and adjust staffing and workflows
  • Ensure on-time fulfillment of retail store replenishment orders
  • Coordinate with transportation teams for optimized loading schedules
  • Lead and develop Operations Supervisors to achieve performance goals
  • Promote a safety-first culture compliant with OSHA regulations
  • Drive KPIs achievement through Continuous Improvement initiatives

Benefits

  • Health, dental, and vision insurance
  • Paid time off with seniority increases
  • Employee discount on home furnishings
  • Professional development and tuition assistance
  • Access to Ashley Wellness Centers at specific locations
  • 401(k) with profit-sharing options
  • Life insurance coverage
Full Job Description
Summary: The Retail Fulfillment Center (RFC) Operations Manager directs the daily production activities of various warehouse departments. This position will lead and mentor RFC Operations Supervisors to achieve overall performance goals for production, labor, cost, quality and safety. The RFC Operations Manager is accountable for safety, quality and productivity as well as the facility and equipment.
Responsibilities:
Operations Leadership & Execution
  • Direct daily warehouse operations including receiving, picking, packing, and shipping to meet customer delivery commitments
  • Monitor real-time operational performance and adjust staffing and workflows to meet volume fluctuations
  • Ensure on-time fulfillment of retail store replenishment orders and maintain inventory accuracy
  • Coordinate with transportation teams to optimize loading schedules and carrier utilization
Team Leadership & Safety
  • Lead, coach, and develop Operations Supervisors responsible for departmental performance and KPI achievement
  • Champion a safety-first culture and ensure compliance with all OSHA regulations and company safety policies
  • Conduct performance evaluations, hold team accountable to standards, and identify high-potential talent for succession planning
  • Lead incident investigations and implement corrective actions to prevent safety incidents
Continuous Improvement & Performance Management
  • Drive achievement of KPIs including units per hour, order accuracy, on-time shipment, and labor productivity
  • Lead Lean, Six Sigma, and Kaizen initiatives to eliminate waste and improve operational efficiency
  • Manage departmental operating budget and control labor, equipment, and supply costs
  • Oversee warehouse fleet operations and manage relationships with delivery contractors and 3PL providers
Qualifications:
  • 4 years of experience in distribution managing a fleet, delivery contractors, 3PL experience and background in logistics, Required
  • Company-issued industrial vehicle license, or ability to obtain within 30 days, Required
  • Knowledge of LEAN, Six Sigma, Kaizen Process Improvement methodology
  • Ability to thrive in an ambiguous environment
  • Action Oriented - dedicated to making and meeting deadlines


Salary: $80,000-$85,000
Work Environment:
This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:
  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance

About Ashley Furniture Industries

Ashley Furniture Industries, Inc. is a furniture manufacturing company headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. The company has manufacturing and distribution facilities in Wisconsin, Mississippi, California, Pennsylvania, North Carolina, Florida, China, and Vietnam. Ashley Furniture is the largest furniture manufacturer in the United States and one of the largest in the world. The company's products are sold through a network of over 6,000 retail partners in 123 countries.
Learn more about Ashley Furniture Industries
Size
30,000 employees
Industry

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