TeleTech

Rewards Program Coordinator, Senior

TeleTech$86K — $198K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Joint Service operations or 10+ years in lieu of degree
  • Experience in managing structured programs with documentation and processing of requests
  • Proficiency in maintaining secure and accurate records for audit readiness
  • Experience collaborating with command elements and interagency partners
  • Analytical skills for program data and metrics evaluation
  • Ability to interpret policies and ensure compliance
  • Clear communication skills with stakeholders and leadership
  • TS/SCI clearance is required

Responsibilities

  • Administer all aspects of the rewards program to meet operational objectives
  • Validate, document, and process requests and nominations
  • Maintain accurate records to ensure transparency and audit readiness
  • Develop and enforce standard operating procedures for program activities
  • Assess risks related to legal, ethical, and security considerations
  • Analyze performance data to identify gaps and recommend improvements
  • Advise leadership on program trends and operational impacts

Benefits

  • Engagement in a mission-driven environment
  • Opportunities for career growth solving complex challenges
  • Work within a team-focused company culture
  • Flexibility with remote and hybrid work options
  • Support from a collaborative organizational structure
Full Job Description
Rewards Program Coordinator, Senior
The Opportunity:

As a Rewards Program Coordinator, you will help strengthen mission outcomes by administering every aspect of a complex rewards program that directly supports operational objectives. In this role, you ensure that requests are validated, documented, and processed in alignment with established policies while partnering closely with command elements, field units, and interagency stakeholders. You maintain secure and accurate records of nominations, approvals, disbursements, and supporting documentation, enabling full transparency and audit readiness. You develop, refine, and enforce standard operating procedures that enhance consistency and accountability across all program activities. You assess legal, ethical, and security considerations to identify risks and ensure compliant execution, while advising leadership on program trends, operational impacts, and opportunities for improvement. You analyze performance metrics and program data to uncover gaps and provide clear, actionable recommendations that elevate program effectiveness. Grow your career with us as you help solve complex design, integration, and analytical problems.

Join us. The world can't wait.

You Have:
  • Experience coordinating, administering, or supporting structured programs involving validation, documentation, and processing of requests, nominations, or approvals
  • Experience maintaining secure, accurate records and documentation to support audit readiness, accountability, and transparency
  • Experience collaborating with command elements, field units, or interagency partners to support mission-focused program execution
  • Experience analyzing program data, metrics, or workflows to identify gaps and develop recommendations
  • Ability to interpret and apply policies, SOPs, and guidelines to ensure consistent, compliant execution of program activities
  • Ability to assess legal, ethical, and security considerations to identify risks and ensure compliant operations
  • Ability to communicate clearly with leadership and stakeholders regarding program trends, operational impacts, and areas for improvement
  • TS/SCI clearance
  • Bachelor's degree and 6+ years of experience in Joint Service operations, or 10+ years of experience in Joint Service operations in lieu of degree


Nice If You Have:
  • Experience developing, refining, or enforcing standard operating procedures for program administration
  • Experience with rewards, incentive, recognition, or sensitive operational programs in a defense, intelligence, or interagency environment
  • Experience producing program-level trend analyses, dashboards, or reports to inform leadership decision-making
  • Knowledge of audit standards, compliance frameworks, or records management requirements for sensitive mission programs
  • Master's degree in a related field


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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