As a Revenue Management Systems Analyst, you will be responsible for supporting and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide support to end users. The work will require understanding the key performance metrics, prioritization and perseverance to results. Success will be measured by improvements in cash collections, time to collections and reducing operational costs as we scale.

You should have a continuous improvement mindset and passion for enhancing processes & user experience. This role will provide guidance and insights to the leadership team leveraging data, analysis, and process improvements to help us achieve our goals.

Essential Duties and Responsibilities:

• Manage configurations of billing systems, ensuring accurate and efficient billing processes
• Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
• Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies
• Optimize processes and workflows to streamline billing operations
• Conduct system updates and implement new features including testing as needed
• Train and educate team members on system functionalities and best practices including documentation
• Analyze data and generate reports to monitor system performance and identify trends or issues
• Stay up to date with billing industry trends and best practices in billing systems and processes
• Ensure compliance with regulatory requirements and company policies
• Manage user permissions and access
• Partner with cross-functional teams to align process improvements with broader business and system initiatives
• Collaborate with the software team to strategize, drive enhancements and platform integrations leading to improvement in operational efficiencies

Essential Qualifications:

• Bachelor's degree
• 5+ years of experience in process improvement, systems administration or similar role
• Proven track record of project execution related to performance improvement
• Solid understanding of insurance billing processes and regulations
• Strong analytical and problem-solving skills
• Attention to detail and a high level of accuracy
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a cross-functional environment
• Experienced with Excel (statistical functions), data visualization tools (example of tools: Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
• Experience with Microsoft Power Automate a plus
• Experience with Telcor billing system is highly preferred

AI & Digital Fluency

• Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Hybrid Work Model:This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote-USA-CA Primary Location Base Pay Range: $97,290 - $133,785 Other US Location(s) Base Pay Range: $91,885 - $126,353 If the role is performed in Colorado, the pay range for this job is: $97,290 - $133,785