Gentiva

Revenue Cycle Director

Gentiva$100K — $130K *
US-AnywhereRemote in Mooresville, NC
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, Business, or Healthcare Administration.
  • Minimum 5 years of healthcare reimbursement experience with increasing leadership responsibilities.
  • Deep understanding of medical billing codes, payer contracts, and reimbursement rules.
  • Proven success managing metrics-driven teams in a multi-site or remote billing environment.
  • Strong leadership, analytical, communication, and project management skills.
  • Ability to identify, plan, and execute on process improvement initiatives.
  • Experience with HIPAA regulations, CPT/ICD-9/10 coding, and medical necessity policies.
  • Hospice billing experience preferred.

Responsibilities

  • Direct billing management and ensure accurate claim submission and timely collections for all payers.
  • Maximize cash collections through diligent monitoring of accounts receivable.
  • Design and maintain comprehensive billing policies and procedures; ensure departmental compliance.
  • Drive continuous process improvement initiatives across the revenue cycle.
  • Lead the billing team through month-end closing and special billing programs.
  • Support implementation of new billing systems for acquired companies.
  • Collaborate cross-functionally with Operations, Sales, and Compliance teams.

Benefits

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs
  • Education Support & Tuition Assistance
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Full Job Description
Overview

Drive Excellence. Strengthen Systems. Accelerate Revenue.

 

We are seeking a strategic and experienced Revenue Cycle Director to lead and evolve our multi-state billing operations. In this role, you will oversee the entire revenue cycle process, drive financial outcomes, implement scalable policies, and ensure excellence in claims submission and collections across all payers. This is a high-impact leadership position, responsible for staff across various time zones, managing performance by metrics, and identifying opportunities for process improvement in a fast-growing healthcare organization.

Responsibilities:
  • Direct billing management and ensure accurate claim submission and timely collections for Medicare, managed care, commercial insurance, and private pay.

  • Maximize cash collections through diligent monitoring of accounts receivable.

  • Design and maintain comprehensive billing policies and procedures; ensure departmental compliance.

  • Analyze billing and A/R activity including performance metrics, bad debt expense, and days in A/R.

  • Drive continuous process improvement initiatives across the revenue cycle.

  • Lead the billing team through month-end closing, special billing programs, and system integrations.

  • Support implementation of new billing systems for acquired companies.

  • Collaborate cross-functionally with Operations, Sales, and Compliance teams.

  • Manage payer data, medical billing code tables, and rate schedules.

  • Monitor and improve reimbursement performance, denials management, and carrier exception reporting.

  • Hire, train, develop, and coach billing team members across multiple locations.

About You Qualifications:
  • Bachelor’s degree in Accounting, Finance, Business, or Healthcare Administration.

  • Minimum 5 years of healthcare reimbursement experience with increasing leadership responsibilities.

  • Deep understanding of medical billing codes, payer contracts, and reimbursement rules.

  • Proven success managing metrics-driven teams in a multi-site or remote billing environment.

  • Strong leadership, analytical, communication, and project management skills.

  • Ability to identify, plan, and execute on process improvement initiatives.

  • Experience with HIPAA regulations, CPT/ICD-9/10 coding, and medical necessity policies.

  • Hospice billing experience preferred.

  • Experience with Homecare Homebase billing system preferred.

Technical Skills:
  • Proficient in Microsoft Office, particularly Excel.

  • Experience with EHRs and automated billing platforms.

  • Comfortable managing large data sets and generating performance reports.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

Apply now and help us strengthen revenue operations to support exceptional patient care.Your leadership can shape the future of our billing systems and financial health.

LocationGentiva Hospice

About Gentiva

Gentiva Hospice Careers

There has never been a more opportune time to join Gentiva Hospice, a leading provider in the healthcare sector dedicated to compassionate care and professional excellence. Gentiva Hospice offers a variety of job opportunities that enable professionals to contribute to meaningful work in a supportive and innovative environment.

Work You’ll Do

Join Gentiva Hospice’s team to assist in delivering top-notch care and support to patients and their families. This role is crucial in transforming the approach to hospice care through dedication, compassion, and cutting-edge practices. Lead with professionalism in a role that intersects healthcare expertise, leadership, and empathetic service. Gentiva Hospice provides a platform for professionals to drive significant impact in the hospice care industry. Engage with a diverse team of healthcare professionals to navigate the complexities of end-of-life care, ensuring every patient receives the highest standard of dignity and respect. Collaborate with over 10,000 dedicated employees across various interdisciplinary roles, all united in their commitment to patient care and family support.

Introducing Gentiva Hospice Employment Opportunities

Gentiva Hospice is building a robust workforce to support the growing need for specialized hospice care across the country. The company offers a range of positions from entry-level to senior leadership roles, ensuring a place for every skill level and professional aspiration.

Innovate in Your Role

At Gentiva Hospice, innovation is at the core of daily operations. Employees are encouraged to bring fresh ideas that enhance patient care and operational efficiency, ensuring the company remains at the forefront of the hospice care industry.

Develop Your Career

Gentiva Hospice is committed to the growth and development of its team. With comprehensive training programs, leadership development opportunities, and a commitment to promoting from within, employees have access to the tools needed to advance their careers and expand their professional capabilities.

Explore Benefits and Culture

Gentiva Hospice is proud of its inclusive culture that celebrates diversity and fosters a sense of belonging. The company offers competitive benefits, including health insurance, retirement plans, and paid time off, alongside continuous education and diversity training programs.

The Gentiva Hospice Commitment to Excellence

With a focus on leadership and innovation, Gentiva Hospice leads the way in developing industry standards for quality care and ethical practices. The collaboration of skilled professionals through networking and teamwork ensures that the company can overcome challenges and continue to deliver exceptional service to patients and their families.

Stay Connected

Join the Gentiva Hospice Team

Explore open positions that match your skills and interests. Gentiva Hospice seeks passionate, curious, and solution-driven team players for its various job openings.

SEARCH GENTIVA HOSPICE JOBS

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