MO-REMOTE Worker Type: Regular Job Highlights: Schedule: Full Time, Monday-Friday, 8am - 5pm Location: Remote - reside in MO, IL, OK, or WI Qualifications: Minimum of seven years of experience in revenue cycle operations or a related field. Proficiency in Epic Resolute or similar revenue cycle systems. Strong background in accounts receivable (AR) management and denial prevention/root cause analysis. Demonstrated expertise in data analysis, workflow design, and project execution. Preferred Qualifications: • Epic Certification in Resolute (PB/HB) or related revenue cycle modules • Epic build experience (Workqueues, rule logic, and claim edits) • Experience supporting denial prevention and AR performance through system configuration • Ability to translate operational needs into scalable Epic solutions Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance. *Candidates must reside in MO, IL, OK, or WI Job Summary: Responsible for providing support to leadership by leading projects, designing or improving workflows and processes and implementing change. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Identifies areas of opportunities for metric and process improvement, workflow optimization and operational effectiveness. • Serves as expert consultant for revenue cycle and clinical operations for existing practices and outside operations. • Reviews and reports revenue cycle and clinic operations workflows to identify opportunities for optimization and process improvement to meet target metric goals. • Provides revenue cycle training, support and workflow optimization. • Performs other duties as assigned. EDUCATION • Bachelor's degree or equivalent combination of education and experience EXPERIENCE • Seven years' experience PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits