Title: Retail Store Manager
Location: Silver Spring, MD
Compensation: $48,000.00 - $50,400.00/hour
Your Talents:- Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
- Make staffing adjustments as needed to meet the needs of the business.
- Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
- Meet and exceed organizational and individual performance goals.
- Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
- Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
- Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
- Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
- Ability to motivate, coach, develop, lead and train a winning sales team.
- Act as subject matter expert to customers to answer questions and provide recommendations.
- Ensure that sales associates are up to speed on training for new products and offerings.
- Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
- May require additional tasks, duties or projects as assigned.
Your Experience:- 2-3 years of management experience in retail or another environment with a strong customer focus.
- Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
- High School diploma or GED required, college degree preferred.
- Excellent written and verbal communications skills required.
- Strong organizational and problem-solving skills required.
- Competent in customer focus, change management, strategic thinking, and talent management.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
What We'll Offer:- Competitive paid time-off program
- Medical, dental and vision benefits
- Phone service discounts
- Development and growth opportunities
