Wireless Vision

Retail Store Manager

Wireless Vision$936K+ *
Dyer, IN 46311In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of retail management experience or similar customer-focused role.
  • Willingness to work varied shifts including nights, weekends, and holidays.
  • High School diploma or GED; preferred college degree.
  • Strong communication skills, both written and verbal.
  • Excellent organizational and problem-solving abilities.
  • Experience with customer focus, change management, and strategic thinking.
  • Bilingual capabilities are a plus in certain locations.

Responsibilities

  • Oversee complete retail store operations including staffing, inventory, and customer service.
  • Adjust staffing as needed to align with business demands.
  • Lead by example on the sales floor, focusing on customer interaction and team coaching.
  • Achieve individual and organizational performance goals.
  • Hire and train top talent to maintain strong sales staff.
  • Ensure visual merchandising meets company standards and appeals to customers.
  • Engage with the local community through events and marketing to bolster the company's image.

Benefits

  • Competitive paid time-off program.
  • Comprehensive medical, dental, and vision benefits.
  • Discounts on phone services.
  • Opportunity for professional development and career growth.
Full Job Description
Title: Retail Store Manager
Location: Dyer, IN
Compensation: $45,000.00 - $45,000.00/hour

Your Talents:

  • Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
  • Make staffing adjustments as needed to meet the needs of the business.
  • Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
  • Meet and exceed organizational and individual performance goals.
  • Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
  • Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
  • Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
  • Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
  • Ability to motivate, coach, develop, lead and train a winning sales team.
  • Act as subject matter expert to customers to answer questions and provide recommendations.
  • Ensure that sales associates are up to speed on training for new products and offerings.
  • Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
  • May require additional tasks, duties or projects as assigned.

Your Experience:

  • 2-3 years of management experience in retail or another environment with a strong customer focus.
  • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
  • High School diploma or GED required, college degree preferred.
  • Excellent written and verbal communications skills required.
  • Strong organizational and problem-solving skills required.
  • Competent in customer focus, change management, strategic thinking, and talent management.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift up to 25 pounds.

What We'll Offer:

  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • Phone service discounts
  • Development and growth opportunities

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