Qualifications

• 5+ years of retail/consumer sales experience, including 3 years in a management role.
• Reliable with flexible availability, including nights, weekends, and holidays.
• Willingness to travel up to 10% for regional store support.
• Excellent verbal and written communication skills to inspire teams.
• Proficient in Microsoft Office and online systems for reporting and management.
• Strong time management and prioritization skills to effectively manage tasks.

Responsibilities

• Own and monitor store Key Performance Indicators (KPIs).
• Manage team attendance and provide coaching for accountability.
• Address and resolve Customer feedback to improve in-store experiences.
• Oversee store appearance and operations checklist to ensure quality.
• Provide ongoing coaching and development for leadership team members.
• Engage in leadership training to enhance skills in management and operations.
• Create a positive and energetic store atmosphere.
• Handle scheduling, payroll, and hiring needs for the store.
• Conduct interviews for new team members and lead merchandising efforts.
• Manage supply orders and promotional signage.

Benefits

• Comprehensive management training program for career development.
• Tools and resources provided for success in the role.
• Opportunities for personal growth in leadership and management skills.
• Supportive team environment focused on customer satisfaction.