Pay Range: $86,000.00 - $110,570.00
The Retail Business Development Officer is responsible for driving consumer and small business growth across multiple branches within a defined market area. This role focuses on developing new relationships, deepening existing ones, and executing strategic initiatives to increase deposits, loans, and other banking products. The position serves as a key liaison between branches and the market leadership team to ensure alignment with overall business objectives.
Education and Experience: - 5 years of experience in retail banking, business development, sales management, or relationship management
- Bachelor's degree in business concentration (management, finance, marketing) or a combination of education and relevant experience
- Community leadership affiliations (e.g., Chamber of Commerce, small business development councils) preferred
Skills and Abilities: - Proven ability to generate new consumer and small business relationships.
- Strong prospecting, networking, and pipeline management skills.
- Ability to coach, influence, and support branch teams to achieve growth goals.
- Ability to build trust with customers, community organizations, referral partners, and internal teams.
- Experience developing and executing market-level strategies.
- Deep understanding of retail banking products (deposits, loans, digital tools, treasury services).
- Ability to influence without direct authority across multiple branches.
- Strong organizational and time-management skills.
Unique Job Characteristics and Requirements:- Travel less than 50%
- Driver's License required
- Reliable transportation required
- Available for a variety of business development functions (business after hours, chamber events etc.) generally held outside of traditional work hours
- NMLS Certification Required
Key Responsibilities:- 35% Business Development & Sales Growth
- Identify and pursue new consumer and small business opportunities within the market area.
- Develop and maintain a robust pipeline of prospects through networking, community engagement, and referral partnerships.
- Collaborate with branch teams to execute targeted campaigns and promotions.
- 25% Relationship Management
- Build strong relationships with local businesses, community organizations, and centers of influence.
- Partner with branch managers and staff to ensure consistent delivery of exceptional customer experiences.
- 25% Market Strategy Execution
- Analyze market trends and competitor activities to identify growth opportunities.
- Support branches in achieving sales goals through coaching, training, and joint calls.
- Coordinate with marketing teams to implement localized strategies and events.
- 10% Cross-Selling & Product Expertise
- Promote a full suite of retail banking products including deposits, lending, treasury services, and digital solutions.
- Educate clients on financial solutions tailored to their needs.
- 5% Other duties as assigned.
Physical Requirements:- Communicate effectively with internal and/or external customers
- Stationary 50% of time
- Move about within or between locations
- Bend, Twist, Crouch, Squat
- Move Objects to Maximum 10 lbs
Benefits for Full-Time Employees: - Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
- Parental Leave: Six weeks of paid leave at 100% of your salary.
- Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
- Dental and Vision Coverage: Ensuring your overall health and well-being.
- Flexible Spending Accounts: For healthcare and dependent care expenses.
- Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
- Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
- Voluntary Benefits: Including hospital, accident, and critical illness coverage.
- Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
- Adoption Assistance: Supporting your growing family.
- Tuition Reimbursement: Invest in your education and career growth.
- Employee Assistance Program (EAP): Access to support and resources.
- Pet Insurance: For all your furry friends.
- Financial and Banking Services: Various banking services benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week: - Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
- Dental and Vision Coverage: Ensuring your overall health and well-being.
- Voluntary Benefits: Including hospital, accident, and critical illness coverage.
- Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees: - Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
- Paid Sick and Safe Leave: For your health and safety.
- Employee Assistance Program (EAP): Access to support and resources.
- Financial and Banking Services: Various banking services benefits and financial planning assistance.
