Restaurant General Manager

Shake Shack

$74K — $96K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Restaurant General Management at a high-volume establishment
  • Strong understanding of restaurant operations, including management and food safety
  • Proven ability to train staff on operational procedures
  • Demonstrated skills in hospitality and team motivation
  • Effective leadership focused on coaching and excellence
  • Knowledge of financial operations including P&L responsibilities
  • Food handler certification preferred
  • Flexible schedule availability

Responsibilities

  • Lead and develop team members to perform at their best
  • Oversee inventory, quality, and safety practices
  • Achieve financial goals by managing budgets and resources
  • Maintain high standards in hospitality and service
  • Drive sales while fostering employee development
  • Implement company policies to ensure health and safety compliance
  • Manage payroll and employee scheduling
  • Promote brand visibility in the community

Benefits

  • Weekly pay plus performance bonuses
  • Meal discounts at Shake Shack locations
  • Corporate discounts on travel, electronics, and wellness activities
  • Medical, dental, and vision insurance
  • Employer-paid life and disability insurance
  • 401(k) Plan with company match
  • Paid time off and parental leave
  • Employee Assistance Program accessible from day one
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts
  • Opportunities for personal and professional growth
Full Job Description
Job Responsibilities
  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events


Job Qualifications
  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours


Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities


*Eligibility criteria applies

Pay Range - $74,984.00 - $96,449.60

Click the "Apply" button above to apply for this opening.

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