Overview:The Resource Manager will lead and manage Small Business Advisory resource management performance across resource management, scheduling, global coordination, technology utilization, and workflow optimization. This role is critical in aligning operational processes with strategic goals, driving innovation and standardization, and supporting a high-performing Small Business Advisory (SBA) Service Line. The Manager will serve as a key liaison between leadership and the operational staff, fostering cross-functional collaboration and continuous improvement.
Responsibilities:- Utilizing project management and continuous improvement experience (example: Lean Six Sigma) to oversee full-cycle resource planning, including staffing forecasts, recruiting strategy, and global resource utilization.
- Lead initiatives to optimize charge hour targets, manage capacity, and ensure equitable workload distribution aligned with team preferences and industry specialization.
- Supervise scheduling function, including long-term and daily planning, job reassignments, and management of resource pools. This includes developing pool commitments by week for staff, holding them accountable and driving management to project manage their assignments.
- Manage relationships and performance expectations with Global Staff Connections (GSC) teams.
- Drive onboarding, training, evaluation, feedback processes, and support annual performance cycles for all team members, domestically and globally
- Facilitate the implementation of Performance Improvement Plans in collaboration with leadership.
- Partner with leadership to ensure smooth operational integration of merged/acquired firm
Required qualifications:- A minimum bachelor's degree in accounting or business or related
- A minimum of five years of public accounting experience and/or tax operations management
- Documented leadership experience with demonstrated success managing teams greater than 100 employees
- Proven technical proficiency with experience working with relevant platforms (examples: Workday, Power, BI, Monday.com) and public accounting systems
The salary range for this position is between $80,000 and $90,000 and is commensurate with experience.
Hours of Operation:- Our office hours are from 8:00 a.m. until 5:00 p.m. Monday through Friday
- Our summer hours are from 8:00 a.m. until 5:00 p.m. Monday through Thursday and (discretionary) from 8:00 a.m. until 12:00 p.m. on Friday
- We pride ourselves on our flexibility; however, the ability to work additional hours will be needed at peak times
