ADT Inc.

Residential Sales Manager

ADT Inc. • $70K — $95K *
Shelton, CT 06484In-Person
Retail & Consumer Goods
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required
  • Minimum 5 years of sales experience; 3 years in residential sales
  • Proven track record in consumer/residential sales or related industries
  • Experience developing a professional business team
  • Passionate leader with strong local community presence
  • Success with high dollar transactions and large bids
  • Effective in educating consumers and consultative selling

Responsibilities

  • Manage sales teams in designated territory, focusing on high-end products
  • Implement sales programs to maximize profitable opportunities
  • Collaborate with installation management for customer satisfaction
  • Mentor and coach Sales Representatives to develop a successful team
  • Provide performance feedback and conduct annual appraisals
  • Participate in recruiting and hiring of new Sales Representatives
  • Train representatives on self-generated lead programs
  • Conduct ride-alongs to monitor representative progress
  • Ensure adherence to ADT policies and procedures
  • Hold regular sales meetings to discuss performance and expectations
  • Engage with all organizational levels to resolve conflicts
  • Champion ADT values and promote a safe discussion environment

Benefits

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holiday pay
  • Training and professional development opportunities
  • Employee discounts on products and services
Full Job Description
Job Description

Position Summary:

An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Duties and Responsibilities:

  • Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
  • Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
  • Participate in recruiting activities to select and hire new Sales Representatives, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.


Qualifications

Education/Certification:

  • Bachelor's degree or equivalent


Experience:
  • Minimum of 5 years sales experience, including 3 years of residential sales experience.
  • Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
  • Successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Demonstrated success in handling high dollar sales transactions and large bids.
  • Effectively educated consumers on products and services and success in consultative selling.
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
  • Valid driving license with clean driving record is required.


About ADT Inc.

ADT Inc. is a provider of security and automation solutions for homes and businesses in the United States and Canada. The company offers a range of products and services, including home security systems, home automation systems, and commercial security systems. ADT Inc. was founded in 1874 and is headquartered in Boca Raton, Florida.
Learn more about ADT Inc.
Size
25,000 employees
Market Cap
$8.2 billion
Industry
Business Services
Net Income
-$632.1 million
Founded
1974
5 Year Trend
+12.5%
Revenue
$5.3 billion
NASDAQ
ADT
* Ladders Estimates

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