The General Manager oversees all resident services at Hampden House, overall Community operations, and lease-up initiatives.

About the Opportunity

The General Manager will manage the operations of this lease-up community to include staff performance, resident satisfaction, and financial success. A successful General Manager will generate income by effectively leading the sales team, monitoring market conditions, controlling budget, attracting residents and retaining them through outstanding customer service.

The General Manager will engage in all aspects of the community's operations from the implementation of programs and services for residents and prospective residents to achieve annual business goals to reporting and managing leasing files.

The General Manager will develop a thorough understanding of the assigned communities competitive set and make pricing and marketing recommendations to optimize performance within the market.

Additionally, the General Manager will ensure compliance with all federal, state, and local laws, specifically Fair Housing and affordable housing regulations.

WHAT YOU BRING

You will need a minimum of five to seven (5-7) years of relevant job experience (hi-rise management preferred), strong knowledge of Federal, State, and Local Landlord Tenant laws, a strong knowledge of Fair Housing, ADA and OSHA and experience with luxury lease-up properties.

CORE COMPANY COMPETENCIES

Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.

Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.

Results: Consistently going above and beyond to deliver exceptional results and value for the team and the organization.

CORE JOB COMPETENCIES

The key areas that are critical to success in this position are:

Leadership: Use appropriate interpersonal skills and proven motivational methods to guide and help individuals or groups and gain their commitments to ideas, plans, or course of action.

People Development: Having the ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills.

Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.

Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.

Stress Tolerance: Performing well when faced with pressure due to timeframe, workload, adversity, disappointment or opposition.

EMPLOYEE BENEFITS & PERKS

We offer great benefits, a competitive salary ($90,000 - $150,000 based on experience) a sales incentive program, tuition reimbursement, 401(K) commuter benefits, a diverse and inclusive work culture, and much more.

Apply today to join our dynamic team!

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of The Residential Division's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.